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February 15th, 2006 11:00

problems ethernet/network card

Hi! My network card is not working, maybe it's not active or I don't actually have the software yet... I have the right opening on my computer but it was closed by one of those little plastic things, does that maybe mean that it's not activated? How do I go about activating the network card? Thanks for your help!

2 Intern

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28K Posts

February 15th, 2006 13:00

Which model computer do you have?  If you go into Device Manager and expand the settings for Network Adapters, does an ethernet network card show up there?

Steve

2 Intern

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28K Posts

February 15th, 2006 14:00

To get into Device Manager, click on the icon for "My Computer" and select Properties from the drop-down menu.  Then click on the Hardware tab and then on the Device Manager button.  Next click the + sign next to Network Adapters.  What devices are listed there?

Steve

5 Posts

February 15th, 2006 14:00

Hi! Thanks for the fast reply. I have a 2500 inspiron. I can only find something on IP configuration, ethernet adapter information, through the Dell solution center on my computer. It says PPP Adapter, then the adapter adress. Does that make any sense? I don't actually know what the device manager is. Thanks for the help again.

5 Posts

February 22nd, 2006 12:00

Hi again, it was not possible to go to properties. I managed though to get the message from some network wizzard that there are no network adapters on the computer. Do you then have an idea of what I could do? Thanks

2 Intern

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28K Posts

February 22nd, 2006 13:00

So, do you actually have any network adapter physically installed on this computer?

Steve

5 Posts

February 22nd, 2006 19:00

that is a good question... the opening is there but maybe its is not probably installed internally. I actually don't know.

2 Intern

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28K Posts

February 22nd, 2006 21:00

That is an older model computer and in those the network card (to which the port you see on the outside connects to) was an add on MiniPCI combo card (Network card + modem).  If there is no MiniPCI card, there is not network adapter.  Open the MiniPCI card door on the bottom of your computer -

http://support.dell.com/support/edocs/systems/ins2500/en/sm_en/remove.htm#1050760

and see if there is a networrk card in there.

Steve

5 Posts

February 23rd, 2006 07:00

Thanks a lot, I will check it out!

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