problems with 600M network drivers

Question

I have done just about everything I have read on this forum on 600M network driver installation. So far nothing has worked for me on this machine. I need help as this is a customers 600M and they are getting antsy about getting it back. Any help would be appreciated.   rjprice

MRF4700 · Answer

Pretty hard to comprehend what 'everything' means, without specifics as to what you have already tried? Was this the original problem that the customer wanted you to fix?

rjprice · Answer

It actually came in for hard drive problems. We replaced hdd and reinstalled win xp home without their discs. I downloaded what I thought was all drivers needed. I installed the chipset first then the others and the ethernet and network controllers came up with a yellow ? in other devices. I have realtek RTL8139/810x family fast ethernet nic under network adaptors. Tried connecting to ethernet spot and no operation from it. Rjprice

rjprice · Answer

when dell comes back up would you please provide the link to me? If I may ask What other systems do you specialize in?     Message Edited by rjprice on 08-03-2007 12:47 PM

MRF4700 · Answer

Actually, the Portable System Software should have been installed first accoding to the posted install order reference.   I would have provided the link to the reference, but apparently the Dell support site is down at this time...

MRF4700 · Answer

Dell driver install order found here   Just, Dell desktops and laptops. This forum is just for Dell users to assist other users.   You may want to go back into your previous post and delete your e-mail address out of it? Unless your a big fan of SPAM?

rjprice · Answer

I did exactaly what you suggested and am still having problems with network drivers. Should I statr from scratch ie: wipe systom out and reinstall xp and all drivers?

MRF4700 · Answer

Yes, I would suggest that if you did not install the drivers in their proper order previously, to reformat the HD and reinstall everything in proper sequence, again.

rjprice · Answer

Ok...... I did a complete wipe out and reinstall and installed the drivers in the correct order. Am still having issues with ethernet and network controller. What's next

MRF4700 · Answer

What are you presently showing for ethernet controller under the Device Manager?   I've referred to the Dell website for drivers for your laptop and all I can find are Broadcom manufactured drivers? Where did you get the Realtek drivers?

rjprice · Answer

Ethernet controller is shown in other devices as is the network controller. It does not show what type the controller is for. As for the realteck, that is for the plugin adaptor I am using to get on line with.

rjprice · Answer

Sorry to keep bothering you. I did what you first suggested, only saw the realteck. Went to the website you mentioned and ran the advisor. It found a lot of things on this machine but no network drivers, cards, etc: cept the realteck

MRF4700 · Answer

When you went to the Dell website with the service tag# what network drivers displayed for the 600m?

MRF4700 · Answer

Okay, that information would have helped a number of posts ago. Look on the bottom of the laptop for a service tag #. The go to here and enter the service tag # then select the original system configuration to see if the network adapter is listed? If that doesn't work, go to the following link www.belarc.com and download/install the Belarc Advisor program. Run the program and look to see if it lists the network controller on the 600m? That may be able to tell you what network driver you need to install from the website.

rjprice · Answer

Broadcom driver for 570xgigabit integrated controller broadcom driver for 440x 10/100 integrated controller broadcom html for 440x 10/100 intergrated controller ? dell driver for truemobile 1400 wlan and 1300 mpci card ? Also is it possible that the mother board could have issues with the ethernet section

MRF4700 · Answer

And which of these drivers have you tried to install recently, if any?

Networking, Internet, & Bluetooth

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