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June 14th, 2005 21:00

problems with connecting to a home network

i recently came to my bros house for the summer and we made attempts to connect me to his network,  and i keep getting booted out or something cause i can access the internet for awhile and the next day it would be difficult.  also, when my wireless card connects to his network but it says that i have limited or no connectivity, the signal strength is excellent, but i still have problems connecting. anyone have ideas how i can reconnect to his network, and what is going on? A girl is just trying to use her laptop in peace, and i must admit that really need help.  PLEASE!!!
thanks.

6.4K Posts

June 16th, 2005 03:00

Your description sounds like a firewall problem.  In order to access my wireless I had to configure my firewall to view the router IP as a trusted site.  I don't know which you are using, but for Norton I click on configure firewall, click on the networking tab, click on add, click on using network address, and enter my wireless IP address plus something called a mask.  This last is often something like 255.255.255.0.  The documentation for your brother's wireless router should contain the necessary information.
 
Good luck!
 
Jack

6 Posts

June 17th, 2005 20:00

thanks for the advice.  i checked for his IP address and configured my firewall to trus his address.  i am currently using McAfee security center. i just tried it and we'll see if it works.  what has been happening is that when im unable to connect to the network he would have to unplug and then plug in his router, which i hope hasnt been affecting his system.  but anyway, thanks for the advice and hopefully i can keep my internet service more that a night. 

Thanks!

4.4K Posts

June 17th, 2005 23:00

fiaflower,

"...he would have to unplug and then plug in his router...". Clearly that's something that should never need to be done. It may be a symptom of out-of-date firmware for his router, or out-of-date drivers for your wireless adapter, or both.

Jim

6 Posts

June 24th, 2005 19:00

i dont think that any of my wireless hardware is out of date becasue i recenlty purchsed this laptop.  anyway, i does seem as though it was my firewall because i do get connected at times but i do lose the connection although less times than before and he doesnt have to unplug and plug in his router, so i guess thats a good sign.  the internet connections here i guess are not as good as it was in the city, so maybe that can also be the issue.  anyway, thanks again for the concern and i guess i should spend less time inside!!

fia

4.4K Posts

June 24th, 2005 21:00

fia,

Even if the system was recently received, the disk image used to create the contents of the hard drive might be considerably older. You should check the Dell Support Web site (through Product Support/Downloads & Drivers at the top of the Forum page), and see if there are any newer drivers for your wireless adapter. If a wired connection to the router doesn't become disconnected, that may indicate wireless driver/router firmware problems. Since no product specifics have been posted, all this is just general advice. Current versions of drivers and firmware can only be checked if the model numbers of the devices are posted, as well as the system model and Operating System/Service Pack installed on it.

Jim
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