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8598
April 23rd, 2008 01:00
Problems with Wi-Fi
I have an inspiron E1505 with a Dell wireless 1390 WLAN minicard and I have XP. At home I have Uverse fiber optic networking set up and my laptop works fine on a wireless connection. On vacation I tried to connect to the Wi Fi at the airport and the wireless connection at the hotel. Both times I chose the proper wireless connection that was listed in the Dell wireless utility. I even added the SSID information for the connections. My information from the wireless green bars showed that my status was a good connection and an excellent signal. But I could not pull up an internet page with either my ATT browser or through internet explorer. At the hotel, I tried to repair my connection but the Dell utility reported that I did not have the proper IP address but I could not enter one. Should I let Windows or the Dell utility control my wireless connections? What am I doing wrong and how can I fix this problem?
Thanks,
MKK
volcano11
2 Intern
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28K Posts
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April 23rd, 2008 02:00
To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve
katro
14 Posts
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April 23rd, 2008 10:00
are you sure about the Wireless connection that your NB detect unsecure, and the importand think is the wireless connection is derectly connect to internet or maybe just for access point (local area connection by using wireless).
and then make sure they use DHCP active then connect to inernet.
mkkloe
14 Posts
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April 23rd, 2008 17:00
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Con
roller
Physical Address. . . . . . . . . : 00-19-B9-6F-B9-C6
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-19-7E-66-E8-24
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.70
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : Wednesday, April 23, 2008 2:25:24 P
Lease Expires . . . . . . . . . . : Thursday, April 24, 2008 2:25:24 PM
Steve, Here is the info. that I pulled up by following your directions.
MKK
volcano11
2 Intern
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28K Posts
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April 23rd, 2008 21:00
The output from the ipconfig command looks good and it says that you are sucessfully connecting to a wireless router and should be able to connect to any unsecured wireless router. Do you have an internet connection through the router you were connected to when you ran the command?
Steve
mkkloe
14 Posts
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April 24th, 2008 13:00
Yes, I was connected with my laptop to my wireless connection at home when I sent that info. Could the problems that I am having with outside wireless connections be caused by the fact that I am using the Dell ultility to connect and not the windows wireless set up? Could something in my McAfee firewall prevent me from connecting to the internet even though the the signal and connection are both good?
MKK