Are you trying to print to a shared printer or a network printer?
Can't imagine why the 'Advanced' tab is greyed out.
I access networked printers from my XP Pro laptop both at work and at home. I occasionally have problems which seem to be related to connecting to the IP address of the printers. Not frequently.
If you are using a networked printer, does the printer have a static address? If so, try using the IP address rather than the printer name. (From the ports tab, choose configure).
"Are you trying to print to a shared printer or a network printer?"
Yes, it is a network printer.
"If you are using a networked printer, does the printer have a static address? If so, try using the IP address rather than the printer name. (From the ports tab, choose configure). "
I'm not sure. Could you please tell me how I would find out?
"Does the printer have a web based interface? That is, can you access it in a browser with http://printer_name ?" Yes. I did this when I updated the printer firmware, however, I forget how to access it as the HP tech support helped me do it.
"Alternately, do you have an SNMP program to access it?"
No.
"Alternately, can you resolve the IP address with ping?" Not sure.
"Alternately, can you find the printer listed in your router's DHCP table or see it in the router's static list?"
Not sure.
Sorry! I'm still new to networking stuff! Thank you so very much for your help though...
Does the printer have a web based interface? That is, can you access it in a browser with http://printer_name ?
Alternately, do you have an SNMP program to access it?
Alternately, can you resolve the IP address with ping?
Alternately, can you find the printer listed in your router's DHCP table or see it in the router's static list?
Alternately, the following site has a good freeware program which will scan your network and return a list of IP addresses in use along with other useful information. That won't tell you if the IP address is static or dynamic, but at least you will have the address. Since dynamic addresses on a small LAN usually remain static, that may be sufficient.
To find the IP address with ping (doesn't always work): start|run|cmd then ping printer_name
If you don't know the printer name, use the utility I suggested. It may not list the name, but will list the IP's in use on the network. Most will be computers, etc. you already know. From what is left, you should be able to find the printer IP.
Jerry Park
695 Posts
0
December 5th, 2003 18:00
Can't imagine why the 'Advanced' tab is greyed out.
I access networked printers from my XP Pro laptop both at work and at home. I occasionally have problems which seem to be related to connecting to the IP address of the printers. Not frequently.
If you are using a networked printer, does the printer have a static address? If so, try using the IP address rather than the printer name. (From the ports tab, choose configure).
Strati
1 Rookie
•
44 Posts
0
December 5th, 2003 19:00
"Are you trying to print to a shared printer or a network printer?"
Yes, it is a network printer.
"If you are using a networked printer, does the printer have a static address? If so, try using the IP address rather than the printer name. (From the ports tab, choose configure). "
I'm not sure. Could you please tell me how I would find out?
Thank you!
Strati
Strati
1 Rookie
•
44 Posts
0
December 5th, 2003 20:00
"Does the printer have a web based interface? That is, can you access it in a browser with http://printer_name ?" Yes. I did this when I updated the printer firmware, however, I forget how to access it as the HP tech support helped me do it.
"Alternately, do you have an SNMP program to access it?"
No.
"Alternately, can you resolve the IP address with ping?"
Not sure.
"Alternately, can you find the printer listed in your router's DHCP table or see it in the router's static list?"
Not sure.
Sorry! I'm still new to networking stuff!
Thank you so very much for your help though...
Jerry Park
695 Posts
0
December 5th, 2003 20:00
Alternately, do you have an SNMP program to access it?
Alternately, can you resolve the IP address with ping?
Alternately, can you find the printer listed in your router's DHCP table or see it in the router's static list?
Alternately, the following site has a good freeware program which will scan your network and return a list of IP addresses in use along with other useful information. That won't tell you if the IP address is static or dynamic, but at least you will have the address. Since dynamic addresses on a small LAN usually remain static, that may be sufficient.
http://www.angryziber.com/ipscan/
Jerry Park
695 Posts
0
December 5th, 2003 22:00
If you don't know the printer name, use the utility I suggested. It may not list the name, but will list the IP's in use on the network. Most will be computers, etc. you already know. From what is left, you should be able to find the printer IP.