PROset/wireless problem

Question

I have an Inspiron 6400 - about 2 yrs old. XP Home edition. The Proset/Wireless function used to work, but now if I try to run Intel PROset/wireless or right click on the icon I get the message 'No supported wireless adapters available in the system.' I am not aware of having uninstalled anything. Any suggestions?

rymcneil · Answer

This has been an ongoing problem for several months, so the computer has been restarted many times. What or where is the 'Device Manager'

volcano11 · Answer

Right click My Computer, select Properties, click on the Hardware tab, then on the Device Manager button.   Steve

volcano11 · Answer

Have you tried restarting your computer?   If you go into Device Manager and expand the listing for Network Adapters, does a wireless network adapter appear there?   Steve

rymcneil · Answer

Under Network adapters are: 1394 Net Adapter Broadcom 440x 10/100 Integrated controller Intel(R) PRO/Wireless 3945ABG Network Connection

volcano11 · Answer

Go to the following site and download the latest driver package for the Intel wireless card:   <ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>   Don't install it yet.  Now go into Device Manager, right clickt the Intel wireless adapter, and click on Uninstall.  Reboot the computer, cancel the New Hardware Wizard, if it starts, then run the file you just downloaded to reinstall the drivers and the Intel Utility.  Let me know if that fixes the problem.   Steve

rymcneil · Answer

Steve: Thanks a million. Seems to be working well. Robin

Fuzzman3 · Answer

Hi I've had to reinstall XP onto my sisters Inspiron 6000 but when I now look on the device Manager I don't see any mention of Wireless Adaptors.   I tried downloading some drivers but how do I find the hardware name or what drivers do I need   Thanks Fuzzy

Davet50 · Answer

Fuzzman3   go here http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INS_PNT_6000&os=WW1&osl=en&catid=&impid=     Enter her service tag and then go to the drivers and download page should list all drivers revelant to her system..look under network .the Broadcom drivers are for the ethernet connection..   Dell has used various wireless adapters over the years on this system...

Lbies · Answer

I had a similar problem with a 'problem applying profile' message. Couldn't connect using the Proset / wireless.
Was able to get windows to manage the Wi Fi and reconnect to look for a solution.
The solution provided by volcano 11 also worked for me.
(Dell Inspiron 6400 about 15 months old)

Lbies · Answer

Regretfully the fix discussed above did not stay fixed. Still having a profile problem

Networking, Internet, & Bluetooth

Was this post helpful?