Router Connection Problem

Question

Okay - I have an Inspiron 9200 and bought a Netgear wrg614v5 router.

I have broadband and the ethernet card works no problem. I connect the router and go through the startup process - broadband modem, wait, then router, wait then computer. The I cant get the computer to access the router - i have tried ping to the router but it just times out. I set the IP address manually as 192.168.1.2 and the gatewaty as what is on the router 192.168.1.1 but still no ping. I cant even access the router to change any settings.

In addition I brought the router into work today and it connected no problem to this desktop computer using the same cables as I am trying at home. Any suggestions.

I have tried all the ports on the router - the ethernet card is blinking and works fine directly with the broadband modem - the cable seems to be fine> What else can I try?

volcano11 · Answer

Sounds like a bad router to me.  Take it back and get another one. Steve

mtclunes · Answer

Sorry the last message was a bit garbled

on the laptop (dell inspiron) no communication via any port.

In work on the desktop the software immediately fired up and let me access the router settings - I can't get that far with the leptop though.

mtclunes · Answer

Well - i didn't try the auto assign but I did try all the ports on the laptop here but it cant find the router to start the software. However in work on the laptop it managed to fire up the software no problem - i.e. did communicate with the router.
Do you think it might be ethernet card driver?

volcano11 · Answer

Since it connects directly to other ethernet networks and you seem to have eliminated the cable and ethernet card as the problem, I would suspect a bad router. You mentioned that you tried manually assigning the ip address and gateway, so I assume you also tried letting it obtain an IP address automatically. Did you try other router ports?

Steve

mtclunes · Answer

Okay - here is the weird bit - i ignored all the advice and connected to my broadband account to see this dell site. Then I just plugged the router in whilst everything else was still on. And low and behold the wifi light came on which I hadnt seen on before. So i tried the ip address and hey presto I connected and was able to upgrade the firmware.
I still cant talk to my broadband via the router yet - but at least i can access the router to make changes.
I cant seem to be able to connect to internet with the setting i have though!! 1 step at a time!!!

mtclunes · Answer

Some advice then - ignore the manual that comes with the netgear wrg614v5 if you are having problems with the router not being seen. Only connect your router and manually consign an IP address and default gateway and the router seems to get noticed - then you can access the software to upgrade firmware change settings etc.

There is some problem with the braodband modem and router together but i think this is in the setting up - so tonight i will reset the modem with the router now installed and reconfigure the broadband with router in place.

Networking, Internet, & Bluetooth

Router Connection Problem

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