I'm having the exact same problem. Hopefully someone will answer us. From what I've been reading, I think it's something to do with Internet Explorer and Microsoft Office 2003, but nothing I've done so far fixes the problem except to reboot the computer. Also, my husband and I have our own Home pages and if I go to his, I can get right on or vice versa.
Same Issue..but here is what I found out. Only one user can access the internet via Explorer at one time. In other words, both my wife an I can be logged into our own session via XP but only one of us can have Explorer open at one time. If she is using Explorer and I log in / switch users to me and then I try to to get on the Internet, I get the "Runtime" error message. Very odd. Does anyone know why this is? By the way, rebooting does not solve the problem.
Did you ever get your runtime Library problem solved. We did! We did two things. 1. We took the Google Tool Bar off. and 2. To to Tools under Inernet Explorer, click on Manage Add-Ons, there is something called a Antiphishing filter listed, make sure it is not checked. Since we did those two things, we've never seen that window again.
Hi We have solved our problem. I did a couple of things, so I'm not sure which one fixed it. First of all, my husband and I both had a Google Tool bar and I took them both off. The second thing was recommended by someone else on the internet and it really worked. Go into Tools under Internet Explorer. Manage Add-ons. There is something there called an Antiphishing filter, uncheck it.
We had no more problems after we did these two things. I'd recommend to the Antiphishing thing first, if you like Google and see if that works. Good Luck!
I took off google weeks ago but still encountered the "runtime" error message. This time, thanks to your great advice, I disabled the anti-phishing filter. Now, I am error free.
How did you know how to solve this problem? Inquiring minds want to know.
Great! I'm glad it worked for you. Maybe I'll try putting the Google Tool Bar back on and see if it works ok. My husband loves Google. I found this out from someone else that saw my message on this site and emailed me. I was very happy it really worked. I tried calling Dell and about everyone else and no one could help me. Enjoy the net, until the next problem comes along....ha, ha
Char21
6 Posts
0
March 2nd, 2006 23:00
Corgidog59
11 Posts
0
May 29th, 2006 13:00
Same Issue..but here is what I found out. Only one user can access the internet via Explorer at one time. In other words, both my wife an I can be logged into our own session via XP but only one of us can have Explorer open at one time. If she is using Explorer and I log in / switch users to me and then I try to to get on the Internet, I get the "Runtime" error message. Very odd. Does anyone know why this is? By the way, rebooting does not solve the problem.
Brooke
joe53
2 Intern
•
5.8K Posts
0
May 29th, 2006 20:00
See this thread:
http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=176147
Char21
6 Posts
0
May 29th, 2006 20:00
Char21
6 Posts
0
May 29th, 2006 20:00
Hi We have solved our problem. I did a couple of things, so I'm not sure which one fixed it. First of all, my husband and I both had a Google Tool bar and I took them both off. The second thing was recommended by someone else on the internet and it really worked. Go into Tools under Internet Explorer. Manage Add-ons. There is something there called an Antiphishing filter, uncheck it.
We had no more problems after we did these two things. I'd recommend to the Antiphishing thing first, if you like Google and see if that works. Good Luck!
Corgidog59
11 Posts
0
May 29th, 2006 23:00
Your Advice was right on! Thank you.
No more error messages.
I took off google weeks ago but still encountered the "runtime" error message. This time, thanks to your great advice, I disabled the anti-phishing filter. Now, I am error free.
How did you know how to solve this problem? Inquiring minds want to know.
Brooke
Char21
6 Posts
0
May 29th, 2006 23:00