Security Problem

Question

I have no trouble logging into my bank's home page with my login and password, and seeing a summary of my accounts, but when I try to go into one of my bank accounts or make a transaction, IE suddenly quits. I do not get an error message. I believe this may be a security problem. I spent over an hour on the phone last night with a Dell rep who walked me through several troubleshooting options, without success. My computer is only a week old and I have had this problem since day one. I have no trouble accessing my credit card accounts on line, and I have no trouble accessing my bank accounts on line from another computer.

silverstonegray · Answer

A couple things to try.

1) Download a different browser (netscape) and try

2) Check your cookie settings Tools/Options/Privacy TAB... to accept all (just for testing)

3) Clear your cache & cookies (tool/options/delete cookies, delete files)

4) It doesn't sounds like a browser security setting problem... however, you can test and set it to low.

Give these a try. Good luck!

Navin kurian · Answer

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stinger41581 · Answer

I recently had the same problem tried everything like u did, but then i found another possible solution if u have a security program like Norton Internet Security, un install it & then try a secure site after restarting ur computer. Mine worked fine after that & then i re-installed Norton Internet security & now everything works beautifully.

Networking, Internet, & Bluetooth

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