2 Intern

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12K Posts

May 8th, 2007 09:00

Make sure there is not a third party firewall running such as Norton or Mcaffee, firewalls are not an issue, just the improper configuration of them.  All internal zone transfers,
 
How is your network setup, thru a router?
 
If the printer is connected to the XP machine you would add a netwrok printer in Vista with this syntax:
 
\\myxpmachine\dellphot  where "myxpmachine" is the NetBios name of the XP machine.

3 Posts

May 8th, 2007 18:00

I don't have any third party firewall and I tried to add the printer that way. It let me, but when I try to print something, I,ve get an error message saying that there was a communication problem, erro 0x0000000d. I googled this error and found some ideas on how to solve the problem, but none of them worked.
 
What i need is to connect the printer in the VISTA using this "USB001 Virtual Port" but I don't know how to Create this port.
 
On XP machines this port is created automaticaly once you share the printer and the machines are connected to the same network, but not with Vista.
 
Thanks.

2 Intern

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12K Posts

May 8th, 2007 21:00

When you install the printer on the Vista machine and share it, the USB virtual will be created.

15 Posts

May 9th, 2007 14:00

It maybe a driver issue.

When you browse a network to look for a printer, find it, then add it. The drivers are dragged accross from the machine hosting the printer.

For example, using your Vista PC, you search for printer on XP machine, find it, then you add it. Vista then installs the XP drivers from the XP machine. You may need Vista drivers instead.

Browse the Dell support website for Vista drivers for this printer. When downloaded, open up your printers folder on Vista PC. Click File>Server Properties>Driver Tab.
Click "Add" and proceed by installing the Vista driver and remove the XP driver from the list.

Let me know if that solves it?

2 Intern

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12K Posts

May 9th, 2007 18:00

Does the printer work when connetced to the Vista machine?  If so, drivers are out of the question.  The other machine will pull the driver needed when you connect.

1 Message

June 6th, 2008 15:00

Hi could you solve this issue? I'm having the same error trying to print to a network printer (HP 41000) vi ip address but I'm having the same error.

 

Weird thing:

 

5 vista computers bougth last year don't have issues with this

10 vista computers bougth this year are having the problem. The error starts to appear randomly.

If we restore the problem solves, but 3 days again, the error appears again

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