9 Legend

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30.3K Posts

September 9th, 2010 13:00

Zabimaru,

 

Did you try Internet explorer with any add-ons?

 

 

The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.

 

 

 

 

Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.

 

:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.



Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card

QuickSet(Laptop only)

 

 

Rick

5 Posts

September 9th, 2010 14:00

Hi Rick,

Yes, IE8 has add-ons.

You suggested the order in as to how to install on my PC is exactly what I did.

Yesterday, the whole night I had no problem. But this morning it started to having same problems but it is one-time.

I am afraid that it means something is wrong with my PC or there is some kind of hidden problems with my HD that I do not know about.

Should I re-do my installation again?

Thank you for taking time to answer my concern(s).

Kind regards,

Zabimaru

9 Legend

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30.3K Posts

September 13th, 2010 03:00

Zabimaru,

Sorry for the delay, way busy and accidentally overlooked this thread.

Try running the Dell Diagnostics FULL test.

How to Run the Dell™ Diagnostics Utility

Rick

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