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10421
September 12th, 2006 16:00
Signal/connection present, no wireless!
Yet another wireless issue. I've read posts from here and other sites regarding wireless issues, partiicularly with the issue of a connection that is present, full signal strength, but no access. (Webpage won't open.) When tethered to ethernet, yes, connection works fine. I've disabled the firewall, rebooted, checked for driver updates, (none), and followed all other advice found. This is a brand new Latitude D620 that has NEVER worked wirelessly for more than five minutes. Interestingly, I also have a one-year old Inspiron 600m, running EX Pro, that has the same exact wireless issue. The Insprion wireless issue began immediately after installing SP2, which is what the Latitude came pre-installed with. So, it seems it is an SP2 issue, and I think, must be related to a security software conflict, since the signal indicates it is working. I have spent HOURS UPON HOURS, AND DAYS UPON DAYS WITH THIS ISSUE. PLEASE, has anyone solved this?????
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Mathwig
6 Posts
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September 12th, 2006 16:00
volcano11
2 Intern
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28K Posts
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September 12th, 2006 18:00
Just because they show the same symptoms doesn't mean they have the same problem. To help sort it, on each computer, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message. Be sure to indicate which output if for which computer. With this information way may be able to figure out the problem. Also be sure to tell us the make and model of the wireless card in each computer and make and model of the router.
Steve
Mathwig
6 Posts
0
September 12th, 2006 19:00
Here goes, this is for the Inspiron 600m: (Your efforts on behalf of this extraordinarily frustrating situation are GREATLY appreciated!) I will post another reply for the Latitude D620.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Donna>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : BABYDELL
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-09-3E-F2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::212:3fff:fe09:3ef2%5
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Tuesday, September 12, 2006 10:06:34
AM
Lease Expires . . . . . . . . . . : Wednesday, September 13, 2006 10:06:
34 AM
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%6
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : C0-A8-01-40
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.64%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Documents and Settings\Donna>
Mathwig
6 Posts
0
September 12th, 2006 19:00
Forgot to mention the router: ActionTec GT704WG; Wireless card: Intel(R) PRO/Wireless 2200BG Net Conn
(For the Inspiron 600m)
volcano11
2 Intern
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28K Posts
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September 12th, 2006 20:00
I need you to run this while the computer is trying to make a wireless connection. The output doesn't if show the presence of a wireless network adapter. Uplug the ethernet cable and when you are are in the vicinity of the wireless router you are trying to connect to, run the command again and post the results.
Steve
Mathwig
6 Posts
0
September 12th, 2006 20:00
Results with ethernet cable unplugged:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Donna>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : BABYDELL
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-09-3E-F2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::212:3fff:fe09:3ef2%5
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Tuesday, September 12, 2006 10:06:34
AM
Lease Expires . . . . . . . . . . : Wednesday, September 13, 2006 10:06:
34 AM
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%6
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : C0-A8-01-40
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.64%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Documents and Settings\Donna>
Mathwig
6 Posts
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September 12th, 2006 20:00
volcano11
2 Intern
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28K Posts
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September 12th, 2006 20:00
The output doesn't show the presence of a wireless network adapter. Does it show up in Device Manager? Does it show up in Network Connections? Is it possible that it is disabled in the BIOS?
Steve
volcano11
2 Intern
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28K Posts
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September 13th, 2006 01:00
Message Edited by volcano11 on 09-12-200609:15 PM