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September 15th, 2006 03:00

Strange wireless connection drop

Hi,
I just started dropping my wireless connection on both wireless laptops about a month ago. I thought it might be my cable modem so road runner gave me a new one and it still drops the connection on my home network. I hooked the desktop directly to the modem and it never drops you from the internet. I have gone through many router settings with no joy, mind you this just started dropping all of a sudden. For a year I never had a drop with this hardware, my router is a microsoft MN700. I went out and bought a Linksys router and it does the same thing. What is strange about this is I can connect to my neighbors wireless signal and it never drops a connection on both laptops. Can anybody give me some help on this because I am at a stand still.
thanks, boppo

2 Intern

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28K Posts

September 15th, 2006 03:00

Do you have any 2.4Ghz cordless phones in the vicinity?  If so, have you tried changing the channel that your router users from its default 6, in the middle of the spectrum to one of the extreme channels, 1 or 11?  This would minimize interference from cordless phones.
 
Steve

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September 15th, 2006 09:00

Steve,
Thanks for your reply. I don't have a cordless 2.4 phone but someone could have in our complex. I have changed to 1 and 11 with no joy. I now have it on 6 to see if it drops because my neighbors wireless is on channel 6 and I never get booted off of. I also put new cat 5 cables in this morning to see if that might be the problem.
Thanks

2 Intern

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September 16th, 2006 23:00

I got it fixed, knock on wood. I changed the cables but still no joy. Then I did a clean install on the desktop system and haven't had a drop in 24 hours.
thanks

2 Intern

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September 28th, 2006 01:00

This is what fixed my drop problem.

It was the WPA security in my router, once I dropped it down to WEP security it hasn't dropped a connection.

2 Intern

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September 28th, 2006 01:00

That's not a very good solution to the problem considering that WEP encryption is not very secure and is easily broken by a determined hacker.   Have you considered upgrading the firmware on the router?
 
Steve

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September 28th, 2006 02:00

my Microsoft router is 2 years old and Ms no longer supporting it.

October 11th, 2006 01:00

Hi Bobbo

I am having the exact problem with a inspiron9200 and a road runner cable modem. Could you let me know exactly how you fixed it. I have been on the phone with TWC and dell constantly and no one can fix it.

Thanks
Eli

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