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17 Posts
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57748
March 3rd, 2012 09:00
Studio 1440 Bluetooth problem
I have a Studio 1440 64-bit system that came with Vista installed. I upgraded to Windows 7 soon after. With both these versions the bluetooth was
working fine. My computer got a virus and I had to re-install everything. Now my bluetooth is unable to detect any bluetooth devices. I have the latest driver for the Dell Wireless Bluetoothe 365 module. When installing it says that it is looking for bluetooth devices but none are discoverable even though I have a Microsoft Bluetooth notebook 5000 mouse and a smartphone with bluetooth that are in discovery mode.
I know the devices are discoverable because they are discovered on my wife's computer which is also a studio 1440. Any suggestions?
MarinerDaddy
17 Posts
0
March 6th, 2012 13:00
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Larrys>c:\softwares.txt
'c:\softwares.txt' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Larrys>softwares.txt
'softwares.txt' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Larrys>c:\software.txt
'c:\software.txt' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Larrys>
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
March 6th, 2012 13:00
MarinerDaddy,
I have bluetooth on my system.
I have no icon in the control panel with Windows 7.
Do you see a bluetooth item listed here...
Control Panel\Network and Internet\Network Connections
Hit the Windows key and the R keys at the same time. Type
cmd
Hit enter. Then type
c:\softwares.txt
Hit enter copy and past the information back here. The bluetooth device should be listed.
Rick
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
March 6th, 2012 13:00
MarinerDaddy,
Just tried in on mine before I asked. I have a friend that suggested the
c:\softwares.txt
It's go the s after it.
Try hitting the windows key and the R key at the same time.
Type
c:\softwares.txt
Hit enter.
Rick
MarinerDaddy
17 Posts
0
March 6th, 2012 14:00
Searched for softwares.txt but couldn't find a file by that name.
MarinerDaddy
17 Posts
0
March 6th, 2012 14:00
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Larrys>c:\softwares.txt
'c:\softwares.txt' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Larrys>
Telson A
4 Apprentice
•
904 Posts
0
March 8th, 2012 15:00
Hi,
Here is the code you need to try for the installed softwares on the system.
(Win+r and type cmd, then in the black window type the following)
wmic product get name, version > c:\softwares.txt
Open C drive and you will find softwares.txt file, copy paste the content here.
MarinerDaddy
17 Posts
0
March 8th, 2012 21:00
It said acces is denied.........
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Larrys>wmic product get name, version > c:\softwares.txt
Access is denied.
C:\Users\Larrys>
Telson A
4 Apprentice
•
904 Posts
0
March 10th, 2012 11:00
Launch the command prompt with Administrator rights, in search type cmd when the icon is displayed right click on it and select 'run as administrator' then type the command again
Telson A
4 Apprentice
•
904 Posts
0
March 10th, 2012 12:00
Thanks !
Open device manager under Bluetooth radios, double click on Bluetooth 365...what does the device status say ?
MarinerDaddy
17 Posts
0
March 10th, 2012 12:00
Name Version
erLT 1.20.138.34
Microsoft Application Error Reporting 12.0.6015.5000
Windows Live Family Safety 15.4.3538.0513
Windows Live Essentials 15.4.3502.0922
Apple Application Support 2.1.7
Windows Live Writer 15.4.3502.0922
TurboTax 2011 WinPerTaxSupport 011.000.0212
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
CameraHelperMsi 13.31.1038.0
Windows Live Messenger 15.4.3538.0513
LWS Twitter 13.30.1346.0
TurboTax 2011 WinPerReleaseEngine 011.000.0449
Quicken 2011 20.1.8.6
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU] 3.1.0000
KhalInstallWrapper 2.00.0000
Windows Live Remote Client Resources 15.4.5722.2
Windows Live SOXE Definitions 15.4.3502.0922
LWS VideoEffects 13.30.1379.0
Messenger Companion 15.4.3502.0922
Bonjour 3.0.0.10
Adobe AIR 3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections 15.4.5722.2
Garmin Lifetime Updater 2.1.7
Windows Live Communications Platform 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
iTunes 10.6.0.40
Windows Live Family Safety 15.4.3538.0513
Apple Software Update 2.1.3.127
LWS Webcam Software 13.31.1038.0
LWS YouTube Plugin 13.31.1038.0
Windows Live UX Platform Language Pack 15.4.3508.1109
WIDCOMM Bluetooth Software 6.2.0.9600
Windows Live Photo Gallery 15.4.3502.0922
Windows Live Mail 15.4.3502.0922
Java(TM) 6 Update 30 6.0.220
MSVCRT_amd64 15.4.2862.0708
QuickTime 7.71.80.42
LWS Facebook 13.31.1038.0
Windows Live Writer 15.4.3502.0922
Mesh Runtime 15.4.5722.2
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 9.0.30729.6161
Adobe Reader X (10.1.2) 10.1.2
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
MSXML 4.0 SP2 (KB973688) 4.20.9876.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 9.0.21022
Windows Live Photo Gallery 15.4.3502.0922
Windows Live Photo Common 15.4.3502.0922
Windows Live PIMT Platform 15.4.3508.1109
LWS Video Mask Maker 13.30.1379.0
D3DX10 15.4.2368.0902
Junk Mail filter update 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
Windows Live Remote Service 15.4.5722.2
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.56336
Windows Live Mesh 15.4.3502.0922
Windows Live Language Selector 15.4.3538.0513
LWS Pictures And Video 13.31.1038.0
Microsoft Device Center 1.0 1.0.406.0
HTC Driver Installer 2.0.7.018
Security Update for CAPICOM (KB931906) 2.1.0.2
Windows Live Mail 15.4.3502.0922
MSVCRT 15.4.2862.0708
Windows Live Remote Client 15.4.5722.2
Apple Mobile Device Support 5.1.1.4
Microsoft Visual C++ 2005 Redistributable 8.0.56336
CDDRV_Installer 4.60
LWS WLM Plugin 1.30.1201.0
Windows Live Photo Common 15.4.3502.0922
TurboTax 2011 WinPerFedFormset 011.000.2837
iSEEK AnswerWorks English Runtime 010.000.0101
Windows Live ID Sign-in Assistant 7.250.4232.0
Microsoft Visual C++ 2005 Redistributable 8.0.61001
LWS Launcher 13.31.1038.0
LWS Gallery 13.31.1038.0
Windows Live Messenger 15.4.3538.0513
Windows Live Messenger Companion Core 15.4.3502.0922
Dell Support Center 3.1.5907.23
Windows Live Mesh 15.4.3502.0922
Windows Live Writer 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Bing Bar 7.0.619.0
Microsoft Silverlight 4.1.10111.0
MSXML 4.0 SP2 (KB954430) 4.20.9870.0
Microsoft .NET Framework 4 Client Profile 4.0.30319
Windows Live MIME IFilter 15.4.3502.0922
TurboTax 2011 wrapper 011.000.0121
LWS Help_main 13.31.1044.0
Quickset64 9.6.6
Windows Live UX Platform 15.4.3502.0922
Windows Live Remote Service Resources 15.4.5722.2
Windows Live Writer Resources 15.4.3502.0922
Windows Live Installer 15.4.3502.0922
LWS Motion Detection 13.30.1395.0
Windows Live SOXE 15.4.3502.0922
Java Auto Updater 2.0.6.1
MarinerDaddy
17 Posts
0
March 11th, 2012 11:00
I thought I posted this yesterday but I don't see it now............
Dell Wireless 365 Bluetooth Module
Device type: Bluetooth Radios
Manufacturer: Broadcom
Location: Port_#0003.Hub_#0003
Device status
This device is working properly.
MarinerDaddy
17 Posts
0
March 18th, 2012 11:00
It's amazing to me that there is no solution to this problem. I've noticed while doing my research that A LOT OF PEOPLE are having this same problem.
solos47
1 Message
0
July 31st, 2012 16:00
I need help about my dell studio laptop, core 2 duo T6400 Bluetooth driver