4 Operator

 • 

3.3K Posts

December 30th, 2012 18:00

Hi akmughal,

Check the wireless connection in Safe mode with networking (restart the computer and tapping F8 on dell logo. Select Safemode with networking).If the wireless connections is still slow in Safe mode with networking, try updating the update the wireless router's firmware to the latest available.

For more information, I have provided a link below which can fix the issue:

http://dell.to/K96578

Below mentioned link would also help you with the settings for wireless internet:

http://dell.to/ZKyq8W

Awaiting your response!

8 Posts

January 2nd, 2013 17:00

Hi rajesh thanks for your reply i have restart my system in network mode, there is still problem of connectivity. Signal strength is excellent but my system wireless contineous try to connect with router. I have the router firmware as well. I also try to connect with another internet provider but same problrm there finally i have also apply the recomendations available on del web but unfortiunately it does not work kindly advise thanks

4 Operator

 • 

3.3K Posts

January 2nd, 2013 23:00

Hi akmughal,

I recommend to run diagnostics on Wireless card.

http://dell.to/TjfHhO

Under “Symptom” select” Internet performance and click on Run diagnostics.

Awaiting your response!

8 Posts

January 4th, 2013 16:00

Hi

Diagnostic tool run on my system and identifed the problems related to wireless network i.e.  the wireless network not connected in range and there are networks in range like mine is "mughal" etc all error related to wireless network connectivity if you porvide me your email address i can send you sanp shots of result report. Problem is still persist after running the script please suggest the way  forward

4 Operator

 • 

3.3K Posts

January 6th, 2013 01:00

Hi akmughal,

Check the Power option settings:

  1. Open Power Options by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then clicking Power Options.
  2. Select “Balanced” and click “Change Plan settings”
  3. Click on “Change advanced power settings; expand “wireless Adapter settings”.
  4. Expand “Power saving Mode” and under Adapter and Battery make sure they are set to Maximum performance.
  5. Click “Ok and Apply”

If the issue persists, run diagnostics on the computer from the below mentioned link:

http://dell.to/U4rPVx

 From the above link click on “Component “and select “Network card “and run diagnostics.

Awaiting your response!

8 Posts

January 7th, 2013 15:00

Hi Rajesh my system setting as it is as you mentioned plus i have run dignostic script twice time available on provided link but it does not fix the problem

4 Operator

 • 

3.3K Posts

January 7th, 2013 23:00

Hi akmughal,

Kindly private message me the service tag. I will review your account and take the case forward.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Awaiting your response!

8 Posts

January 8th, 2013 13:00

Hi Rajesh,

I could't found your request. Please accept my friendship request I send you service tag id as well.

Thanks

4 Operator

 • 

3.3K Posts

January 8th, 2013 23:00

 Hi akmughal,

I have sent you a friend request. I did not receive the service tag .Kindly private message me the service tag once again.

Awaiting your response!

8 Posts

January 9th, 2013 10:00

okay i have send it again please confirm once received

4 Operator

 • 

3.3K Posts

January 12th, 2013 22:00

Hi Asif,

I have sent you a private message.

Awaiting your response!

No Events found!

Top