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December 30th, 2012 16:00
Suddenly down the wireless connection with wify router
Hi All,
I have a Dell Inspiron 15R N5110 laptop and Window 7. During connectivity of my wireless connection with wify router, wireless connection is suddenly down although wireless work fine. My wireless show the wireless network connection but cannot connect with router anymore. It works again when I switch off the wify router and laptop and restart them. I need to restart the both of them again and again. No anti virus is installed in my laptop. I tried to uninstall the driver and install back, but it does not work . Anybody help be to get out from this problem.
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Dell-Rajesh R
6 Operator
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3.3K Posts
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December 30th, 2012 18:00
Hi akmughal,
Check the wireless connection in Safe mode with networking (restart the computer and tapping F8 on dell logo. Select Safemode with networking).If the wireless connections is still slow in Safe mode with networking, try updating the update the wireless router's firmware to the latest available.
For more information, I have provided a link below which can fix the issue:
http://dell.to/K96578
Below mentioned link would also help you with the settings for wireless internet:
http://dell.to/ZKyq8W
Awaiting your response!
akmughal
8 Posts
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January 2nd, 2013 17:00
Dell-Rajesh R
6 Operator
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3.3K Posts
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January 2nd, 2013 23:00
Hi akmughal,
I recommend to run diagnostics on Wireless card.
http://dell.to/TjfHhO
Under “Symptom” select” Internet performance and click on Run diagnostics.
Awaiting your response!
akmughal
8 Posts
0
January 4th, 2013 16:00
Hi
Diagnostic tool run on my system and identifed the problems related to wireless network i.e. the wireless network not connected in range and there are networks in range like mine is "mughal" etc all error related to wireless network connectivity if you porvide me your email address i can send you sanp shots of result report. Problem is still persist after running the script please suggest the way forward
Dell-Rajesh R
6 Operator
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3.3K Posts
0
January 6th, 2013 01:00
Hi akmughal,
Check the Power option settings:
If the issue persists, run diagnostics on the computer from the below mentioned link:
http://dell.to/U4rPVx
From the above link click on “Component “and select “Network card “and run diagnostics.
Awaiting your response!
akmughal
8 Posts
0
January 7th, 2013 15:00
Hi Rajesh my system setting as it is as you mentioned plus i have run dignostic script twice time available on provided link but it does not fix the problem
Dell-Rajesh R
6 Operator
•
3.3K Posts
0
January 7th, 2013 23:00
Hi akmughal,
Kindly private message me the service tag. I will review your account and take the case forward.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Awaiting your response!
akmughal
8 Posts
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January 8th, 2013 13:00
Hi Rajesh,
I could't found your request. Please accept my friendship request I send you service tag id as well.
Thanks
Dell-Rajesh R
6 Operator
•
3.3K Posts
0
January 8th, 2013 23:00
Hi akmughal,
I have sent you a friend request. I did not receive the service tag .Kindly private message me the service tag once again.
Awaiting your response!
akmughal
8 Posts
0
January 9th, 2013 10:00
okay i have send it again please confirm once received
Dell-Rajesh R
6 Operator
•
3.3K Posts
0
January 12th, 2013 22:00
Hi Asif,
I have sent you a private message.
Awaiting your response!