Systems Properties Network ID button disabled

All,

Need instructions on how to enable my Network ID button to use the wizard to connect to my company's domain.

 

I have a Inspiron 6000 that is about 1 month old.

Steps I've taken:  Navigated to systems properties - right click control panel, selected properties, selected computer name.  Network ID button disable (greyed-out)

 

I've contacted tech support through their chat option but the technical could not help. Technical said

"it is a software setting that needs to be changed, I am into hardware so I can check if the hard ware is fine, but cannot change any setting on the system" that's a direct quote from our chat transcript.

I was told to call the phone support group and pay to received this information, as if!

 

If someone in this forum has the instructions on how I can enable my Network ID button to begin using the Network Identification Wizard to add my company's domain that would be great and sincerely appreciated.

 

Thanks,

Ohio75