task bar locking up after wireless card install

Question

I have tried two different wireless cards and every time I install them it boots up fine the first time, although it won't let me connect to the internet with the new cards but then when I try to reboot the taskbar locks up every time and I have to go into process viewer to end the local service svchost.exe process.  Then the wireless cards are automatically assigned a private ip address by windows xp and I can't connect to the network.  I have done system restore many times to try to correct this but nothing helps. My computer worked fine before this. I also get a message box that pops up on restart right before the taskbar locks up that says mobile device - tcp/ip not installed.  This also only starts when i install a wireless card.  Any suggestions? Dimension 8100 Windows XPPentium 4 2300GHz384 MB RDRAM

dharmon23 · Answer

yes tcp/ip is installed and resetting the stack didn't help

volcano11 · Answer

If you go into Network Properties, right click on youre wireless connection and select Properties, is the TCP/IP (Internet Protocol) installed for the network card? Have you tried resetting the TCP/IP stack using the procedure described at:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299357

Steve

volcano11 · Answer

Were both wireless cards from the same manufacturer? Have you tried finding updated drivers for the wireless card? This sounds like an IRQ conflict which should not occur on modern computer equipment if the devices and their drivers are compliant with the PCI specification. Have you tried swapping PCI cards around the PCI slots to see if that resolves the issue?

Steve

dharmon23 · Answer

no the cards were from different manufacturers. they are both 802.11g cards.  I have tried different pci slots as well.

volcano11 · Answer

But did you swap the PIC cards around in the slots? Steve

dharmon23 · Answer

yeah

Networking, Internet, & Bluetooth

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