Unsolved
This post is more than 5 years old
2 Posts
0
28983
December 1st, 2013 15:00
TCP/IP Protocol Driver for Inspiron N5030
I have been advised to download the above driver for my Dell Laptop as I have a red X on my Network/Internet Icon in the bottom right-hand system tray. Can anyone help me as to where I can find this on the Dell site and also how I go about downloading it.
I can still get on the internet even though I have this red X showing.
I would be grateful of any help as this has been a problem for some time now, and since this has happened my computer crashes and doesn't shut down properly now.
0 events found
No Events found!
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
December 2nd, 2013 04:00
neeruam,
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.
�
�
Rick
neeruam
2 Posts
0
December 3rd, 2013 13:00
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>systeminfo
Host Name: OS Name: Microsoft Windows 7 Home Premium OS Version: 6.1.7601 Service Pack 1 Build 7601 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Workstation OS Build Type: Multiprocessor Free Registered Owner: : Product ID: Original Install Date: 22/11/2010, 15:23:53 System Boot Time: 03/12/2013, 19:33:46 System Manufacturer: Dell Inc. System Model: Inspiron N5030 System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIn tel ~2300 Mhz BIOS Version: Dell Inc. A01, 23/07/2010 Windows Directory: C:\Windows System Directory: C:\Windows\system32 Boot Device: \Device\HarddiskVolume2 System Locale: en-gb;English (United Kingdom) Input Locale: en-gb;English (United Kingdom) Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London Total Physical Memory: 4,058 MB Available Physical Memory: 2,041 MB Virtual Memory: Max Size: 8,115 MB Virtual Memory: Available: 5,700 MB Virtual Memory: In Use: 2,415 MB Page File Location(s): C:\pagefile.sys Domain: WORKGROUP Logon Server: \\MAUREEN-PC Hotfix(s): 251 Hotfix(s) Installed. [01]: KB2764913 [02]: KB2764916 [03]: KB2718695 [04]: KB2670838 [05]: KB971033 [06]: KB2305420 [07]: KB2393802 [08]: KB2425227 [09]: KB2446710 [10]: KB2475792 [11]: KB2476490 [12]: KB2478662 [13]: KB2479628 [14]: KB2479943 [15]: KB2484033 [16]: KB2485376 [17]: KB2487426 [18]: KB2488113 [19]: KB2491683 [20]: KB2492386 [21]: KB2497640 [22]: KB2503658 [23]: KB2503665 [24]: KB2505438 [25]: KB2506014 [26]: KB2506212 [27]: KB2506223 [28]: KB2506928 [29]: KB2507618 [30]: KB2507938 [31]: KB2508272 [32]: KB2508429 [33]: KB2509553 [34]: KB2510531 [35]: KB2511250 [36]: KB2511455 [37]: KB2515325 [38]: KB2518869 [39]: KB2522422 [40]: KB2524375 [41]: KB2525694 [42]: KB2529073 [43]: KB2532531 [44]: KB2533552 [45]: KB2533623 [46]: KB2534366 [47]: KB2536275 [48]: KB2536276 [49]: KB2539635 [50]: KB2541014 [51]: KB2544893 [52]: KB2545698 [53]: KB2547666 [54]: KB2552343 [55]: KB2555917 [56]: KB2556532 [57]: KB2560656 [58]: KB2562937 [59]: KB2563227 [60]: KB2563894 [61]: KB2564958 [62]: KB2567053 [63]: KB2567680 [64]: KB2570791 [65]: KB2570947 [66]: KB2572077 [67]: KB2579686 [68]: KB2584146 [69]: KB2585542 [70]: KB2588516 [71]: KB2603229 [72]: KB2604115 [73]: KB2607712 [74]: KB2616676 [75]: KB2617657 [76]: KB2618451 [77]: KB2619339 [78]: KB2620704 [79]: KB2620712 [80]: KB2621440 [81]: KB2631813 [82]: KB2633873 [83]: KB2633952 [84]: KB2639308 [85]: KB2639417 [86]: KB2640148 [87]: KB2641653 [88]: KB2641690 [89]: KB2644615 [90]: KB2645640 [91]: KB2647518 [92]: KB2647753 [93]: KB2653956 [94]: KB2654428 [95]: KB2655992 [96]: KB2656356 [97]: KB2656373 [98]: KB2656411 [99]: KB2658846 [100]: KB2659262 [101]: KB2660075 [102]: KB2660465 [103]: KB2660649 [104]: KB2661254 [105]: KB2665364 [106]: KB2667402 [107]: KB2676562 [108]: KB2677070 [109]: KB2679255 [110]: KB2685811 [111]: KB2685813 [112]: KB2685939 [113]: KB2686831 [114]: KB2688338 [115]: KB2690533 [116]: KB2691442 [117]: KB2695962 [118]: KB2698365 [119]: KB2699779 [120]: KB2705219 [121]: KB2709162 [122]: KB2709630 [123]: KB2709715 [124]: KB2712808 [125]: KB2718523 [126]: KB2718704 [127]: KB2719857 [128]: KB2719985 [129]: KB2724197 [130]: KB2726535 [131]: KB2727528 [132]: KB2729094 [133]: KB2729452 [134]: KB2731771 [135]: KB2731847 [136]: KB2732059 [137]: KB2732487 [138]: KB2732500 [139]: KB2735855 [140]: KB2736233 [141]: KB2736422 [142]: KB2739159 [143]: KB2741355 [144]: KB2742599 [145]: KB2743555 [146]: KB2749655 [147]: KB2750841 [148]: KB2753842 [149]: KB2756822 [150]: KB2756921 [151]: KB2757638 [152]: KB2758857 [153]: KB2761217 [154]: KB2761226 [155]: KB2762895 [156]: KB2763523 [157]: KB2769369 [158]: KB2770660 [159]: KB2773072 [160]: KB2778344 [161]: KB2778930 [162]: KB2779030 [163]: KB2779562 [164]: KB2785220 [165]: KB2786081 [166]: KB2786400 [167]: KB2789645 [168]: KB2790113 [169]: KB2790655 [170]: KB2791765 [171]: KB2798162 [172]: KB2799494 [173]: KB2799926 [174]: KB2803821 [175]: KB2804579 [176]: KB2807986 [177]: KB2808679 [178]: KB2808735 [179]: KB2813170 [180]: KB2813347 [181]: KB2813430 [182]: KB2813956 [183]: KB2817183 [184]: KB2820197 [185]: KB2820331 [186]: KB2823324 [187]: KB2829361 [188]: KB2829530 [189]: KB2830290 [190]: KB2832414 [191]: KB2833946 [192]: KB2834140 [193]: KB2834886 [194]: KB2835361 [195]: KB2835364 [196]: KB2836502 [197]: KB2836942 [198]: KB2836943 [199]: KB2838727 [200]: KB2839894 [201]: KB2840149 [202]: KB2840631 [203]: KB2844286 [204]: KB2845187 [205]: KB2845690 [206]: KB2846071 [207]: KB2846960 [208]: KB2847311 [209]: KB2847927 [210]: KB2849470 [211]: KB2850851 [212]: KB2852386 [213]: KB2853952 [214]: KB2859537 [215]: KB2859903 [216]: KB2861191 [217]: KB2861698 [218]: KB2861855 [219]: KB2862152 [220]: KB2862330 [221]: KB2862335 [222]: KB2862772 [223]: KB2862966 [224]: KB2863058 [225]: KB2863240 [226]: KB2864058 [227]: KB2864202 [228]: KB2868038 [229]: KB2868116 [230]: KB2868623 [231]: KB2868626 [232]: KB2868725 [233]: KB2870699 [234]: KB2872339 [235]: KB2875783 [236]: KB2876284 [237]: KB2876315 [238]: KB2876331 [239]: KB2879017 [240]: KB2882822 [241]: KB2883150 [242]: KB2884256 [243]: KB2888049 [244]: KB2888505 [245]: KB2893519 [246] Network Card(s): 3 NIC(s) Installed. [01]: Atheros AR8152 PCI-E Fast Ethernet Controller ( NDIS 6.20) Connection Name: Local Area Connection Status: Media disconnected [02]: Atheros AR9285 802.11b/g/n WiFi Adapter Connection Name: Wireless Network Connection DHCP Enabled: Yes DHCP Server: 192.168.1.1 IP address(es) [01]: 192.168.1.6 [02]: fe80::d096:9a31:ec7f:b561 [03]: Microsoft Virtual WiFi Miniport Adapter Connection Name: Wireless Network Connection 2 Status: Media disconnected
C:\Windows\system32>
Rick,
I have done my best as you requested hope I have removed necessary, not use to doing things like this on computers. Can you help me on my problem any further. Many thanks.
Maureen
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
December 5th, 2013 13:00
Maureen,
I see a valid IP address. Go to
Start, control panel, network and sharing center, click on your connection, properties, Look for TCP/IPv4 and TCP/IPv6 and click on properties for each. Have your settings match mine.
Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.
Try these tweaks....
Start, control panel, device manager. Click on Network and then right click on your network adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.
�
�
Rick