2 Intern

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28K Posts

February 17th, 2008 15:00

On the computer with the problem, try booting to Safe Mode with Network Support.  If you can connect that way, it tells you something running from normal startup is blocking the connection and you can take steps to remove that.

 

Steve

91 Posts

February 18th, 2008 10:00

Most hotels have a security page that comes up and you must agree to for your computer to get Internet.  It will connect but not to the Internet until you agree.  Some hotels charge a fee that you must pay online also.  After connecting, try opening your browser and see if the hotel's page comes up automatically.

4 Posts

February 18th, 2008 11:00

I tried that but it didn't lead me to a solution. I only had 1 hr to deal with the problem. My frustration was that all the XP PC's had no trouble.

4 Posts

February 18th, 2008 11:00

I did all that and even had the help of the Hotel's IT department and no one could find the problem.

2 Intern

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28K Posts

February 18th, 2008 13:00

It would be most helpful if you provided more detail.  Did it or did it not connect when booted to Safe Mode with Network Support?

 

Steve

4 Posts

February 18th, 2008 23:00

Hi, Thanks for your interest.

     It wouldn't connect in the safe mode.

     I didn't get much time to do more investigations. I was giving a presentation, so I had to grab someone's XP PC, transfer my .ppt with a memory stick and move on.
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