Trouble with Ethernet Port

Question

Hello all

Thanks for reading my message! I have a Dell Inspiron 1100 and I just got DSl cable this weekend. When In plug the ethernet cable into my computer it says that the network is unplugged. I have tried it with two different cables and it still does not work. I have looked under network adapters and the broadcom is listed with no exclamations. I have used DSl in th past with no problems. When I try to run a test through cmd it says media is disconnested. I know the modem works because it works with my roomates computer

Please help!!

Thanks in advance!!

Calista

jmwills · Answer

DSL or cable?  There is a difference.

calistaj · Answer

oh sorry it is through a cable modem

jmwills · Answer

Okay, first thing, delete the conenction that was made for the DSL line and shut down the PC.  Power down the cable modem and conenct the ethernet cable to the jack on the modem.. Let the connection stabilize (about two minutes) and connect the ethernet cable to the ethernet port on the PC.  Power up the PC and that should do it.

calistaj · Answer

Thnaks so much will give that a try when I get home!! THANK YOU SO MUCH!!!!

calistaj · Answer

Hi again I have tried this and it still does not work do you have any other suggestions!! Thanks for you help!!!

jmwills · Answer

Try running WinSockFix from this site.

calistaj · Answer

Hi again, Is it possible to download that program to a CD. I am using my work computer right now since I cannot access my internet from my laptop because of the faulty port Thanks again!!

jmwills · Answer

Downloadable to any sor t of media.

Alos check your internet conenctions with the tools menu above and then to Internet Options>Connections Tab (or Internet Options from within the Control Panel) and make sure that old DSL dialup connection is still not in there plus make sure "Never dial a Connection is highlighted".

Message Edited by jmwills on 09-06-200604:25 PM

calistaj · Answer

I will try that thanks again! I forgot to say that when I tried to delete the dsl connection it would not let me delete it

Networking, Internet, & Bluetooth

Trouble with Ethernet Port

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