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September 15th, 2014 20:00
Trouble with Internet access
Hello,
I have a Dell Inpriron R15 5521. Recently it has some problem with wireless. When I turn on the laptop, it does not recognize the wireless after about 10 minutes. Sometimes it says that wireless is connected but I can't browsing web or update my antivirus program. Plz help me, because I need to do so many homework online, but with this situation, I really worry. Thank you.
Here is my ipconfig
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\Lak>ipconfig
Windows IP Configuration
Ethernet adapter Bluetooth Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : home.network
Link-local IPv6 Address . . . . . : fe80::c86e:8849:1184:c8e5%4
IPv4 Address. . . . . . . . . . . : 10.0.0.16
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.1
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter isatap.home.network:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home.network
Tunnel adapter Local Area Connection* 3:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:83e:2126:f5ff:ffef
Link-local IPv6 Address . . . . . : fe80::83e:2126:f5ff:ffef%9
Default Gateway . . . . . . . . . : ::


PudgyOne
9 Legend
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30.3K Posts
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September 16th, 2014 04:00
Lakcs,
What virus program and firewall are you using?
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.
Rick