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2 Posts

5919

March 28th, 2005 01:00

Unable to access Internet or network

This evening, I started up the computer but it did not connect to the internet or my network.  I have Windows XP SP2.  Everything was working fine yesterday and I have not installed any new software, hardware, drivers, nor have I performed any updates.  The internet connection is good and the router is good because I have connected the laptop directly to both and was able access the internet without a problem.
 
Anyone have any ideas of what to do?  I am totally lost on this.
 
Thanks.

2 Intern

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28K Posts

March 28th, 2005 02:00

Which model computer is it?  Which version of Windows?  Are you getting an IP address from your router?  Did you recently remove any spyware or viruses from your computer?

Steve

2 Posts

March 28th, 2005 09:00

I have Windows XP SP2 on a Dimension 4700.  I have not installed any new software recently or removed any spyware from my computer.  I have only had the computer for a month since I purchased it from Dell.

2 Intern

 • 

28K Posts

March 28th, 2005 12:00

Try downloading and running winsockfix for Windows XP from the Here and if that doesn't work try lspfix from Here.
 
Steve

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