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July 31st, 2010 14:00

"Unable to connect to [network]"

I had to reformat my hard drive, and after that, I haven't been able to connect to my home network, though I can connect to other networks. Every time I try to connect, it just says "Unable to connect" (I can't even enter in the password). When I click on troubleshoot, it just says that it can't find the problem. Any ideas?

I've unplugged the modem/router and also have pressed the reset button, but it still says "Windows was unable to connect to [network]." My husband's computer can connect to our network, and my computer can connect to other networks, just not our wireless. I've tried disabling the firewall, to no avail. I'm not sure what else to try?

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August 2nd, 2010 06:00

 atlanta1,

 

Did you install the drivers in order?

 

How to Install Drivers in Microsoft® Windows® on Dell Systems

 

 

Rick

2 Posts

August 4th, 2010 14:00

Hello,

I have a similar problem, I reformated my Laptop and the install drivers on order of link

I can view my wireless connections with Wireless Manager (not by windows utility), I type my password and it keeps the state: "acquiring IP address".

Is there some kind of troubleshooting?

Because I thought the wireless card was the problem  but I think it is working fine. I have other devices and those can connect with no problem.

Ps. I use WinXP.

 

 

Thanks.

 

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August 4th, 2010 15:00

 stephfz,

 

Make and model of your computer and operating system helpful.

 

Did you turn on the wireless card? Press Fn and F2, some have a switch and some press F2 only.

 

Can you connect to your network in the safe mode?

 

Does your wireless router use Mac address filtering(not recommended)? Does your wireless router have enough ip adresses to give out?

 

Does your wireless router use these Recommended Wireless Router Settings, I use channel 11.

 

 

Rick 

2 Posts

August 4th, 2010 21:00

Hello

thanks for the quick rsponse, i've checked wireless recoomendations and my router is set according to them.

now i cannot launch dell wireless wlan card utility, so i dont get to see available networks, unless i use swith on the right side of laptop.

 

 

my laptop is a dell inspiron 1525 with winxp sp3

thanks!

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