Unable to connect

Question

Hello, hope someone can help.    I reinstalled windowsxp and somehow lost the ethernet driver, so cant connect to my cable modem. I also tried connecting with a usb cable and also by dial up but cannot establish a connection.

MoeB · Answer

What exactly are the chipset drviers?
-edit- actually looking at the resource CD i DID install the chipset ones first...atleast i think i did, and if i didnt woulde i have to reinstall windows again?.-edit-

Message Edited by MoeB on 09-04-200605:55 PM

volcano11 · Answer

I probably post this same message at least 4 times a day (I'm pretty sure its six times today!!).  After reinstalling Windows, you must install the chipset drivers before even attempting to install drivers for any other devices.  Without the chipset drivers, Windows will not be able to properly recognize of install drivers from many other devices.   Did you install the chipset drivers as the first drivers installed after your reinstallation?  After installing the chipset drivers, did you install the drivers for your network adapter?   Steve

volcano11 · Answer

The chipset drivers are the drivers for the motherboard and tell the operating system which devices are attached to the motherboard, and how to install the proper drivers for those devices so that they can communicate with the motherboard.  That is why they are so important.  Without them, the motherboard doesn't know how to communicate with its attached devices and nothing will work.   Steve

MoeB · Answer

So would i have to reinstall windows again if i didnt install them first?

volcano11 · Answer

You can try going into Device Manager, removing uninstalling any non-functioning devices, then installing the chipset drivers followed by the drivers for the other devices. If that doesn't work, then the safest bet is to start over reinstalling Windows.

Steve

Networking, Internet, & Bluetooth

Unable to connect

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