User specific internet connection problem

Question

I have a strange problem with my XP Home networking. I have 2 users one created during XP setup and the other later. All of a sudden ONLY the original user created during the setup CAN access the internet. The other user, guest acct, and all other test users created thereafter CANNOT browse the internet. For all these users however the network connection, both wireless and LAN are active, and can see the other computer connected to the same router. When I open netscape for these affected users the status bar says - 'trying to resolve www.something.com' and then a alert box pops up saying site cannot be found. Here are the things I tried: 1. Connected to another network outside home. No luck. That rules out any problem with my router router. Also the all the XP users on the other computer can browse the net. 2. Re installed all netwotk drivers. 3. Tried both IE & Netscape 4. Created new users with Admin priv. I am at a total loss. any help would be immensely appreciated. Raktim.

Magnafury · Answer

can you hit web sites using the IP address?

type is IP adress in to the address bar of the browser 216.109.118.72.

If the Yahoo main page loads then maybe your DHCP is down.

Can you ping outside of your network when logged in as one of the affected users?

raktims · Answer

I cannot access a site with an url or IP. for the affected user I can ping the DHCP and the DNS server of my ISP but not beyond that. As I mentioned before it is a user speciifc probelem. Another user configured on the same machine and all users on another XP machine on the same network can do evrything on the internet. Its is not a problem with my router or my ISP as I confirmed the problem from my work LAN as well. So it might be a user specific thing that I am not beong able to put my finger on.
Thx
Raktim

GMcFly · Answer

This may help:

Guest accounts cannot connect to internet or cannot initialize a RAS connection [by design]. But Guest account can use an already ON Cable/DSL/LAN connection or already connected Dial-up [from other user account] using Fast user Switching. During Fast user Switching: while the connection is retained for broadband connections, Dial-up connections might terminate while switching users. To prevent that, set the "KeepRasConnections" value to 1 in the Registry.

How to Keep RAS Connections Active After Logging Off
http://support.microsoft.com/?kbid=158909.

Keep a Dial-Up Connection Open for All Users [Microsoft ExpertZone article]
http://www.microsoft.com/windowsxp/expertzone/tips/may02/theriot1.asp.
Automated method: http://www.kellys-korner-xp.com/regs_edits/KeepRAS.Exe.

Networking, Internet, & Bluetooth

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