Verizon Modem/Router

Question

Having a problem hooking up a nnetwork. I have a verizon westell modem.

volcano11 · Answer

Which model Westell Modem?  Which make and model wireless network cards?  Which make and model computers?  Which verison of Windows?  More details?  Steve

leastmanjr · Answer

Has your service ready date arrived yet?  Verizon has a tendancy of sending the hardware before the service ready date.  Then they will not budge on allowing the connection before that date.   When the service ready date comes, the software you recieved should tell you exactly what to do and when.  If you are still haveing difficulty, you will have to be more specific with the problems you are having.  I'm betting the service ready date just hasn't come yet.

mjt4701 · Answer

Found the problem ,this is on Dell Web Site

"1. Interoperability issue between a Verizon Westell 327W modem/router and Dell Wireless cards.

An interoperability issue has been identified between the Westell DSL modem/router model A90-327W15-06, software version 03.00.63A, and all Dell wireless cards. The typical symptom is the network name or SSID of the Westell modem/router is seen, but a connection cannot be established. Additionally, when a connection attempt is made, the network name or SSID may disappear.
This problem is corrected by downloading a software version upgrade from Verizon."

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&docid=125CFDEB0AFE10E1E0401E0A55174E79&journalid=158A0BE63C6A11DBB30B31A6E4CA4AD1&l=en&s=dhs#en#us

Networking, Internet, & Bluetooth

Verizon Modem/Router

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