2 Intern

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12K Posts

August 14th, 2007 06:00

A lot more information about your connection would be helpful.

8 Posts

August 15th, 2007 10:00

Jmwills

Thanks for responding.  What additional connection information do you require?  Here are some details about my connection.

ADSL, 802.11g, WPA, Linksys ADSL modem and WRT350n router

Interestingly I noted that McAfee will download auto updates successfully while I am not able to load internet pages or connect to Skype.   Vista shows its connected but Explore will not load internet.  When I select or ask Vista to diagnose the connection it frequently says there’s no problem.  It’s after about 3 requests that it will ask if I want to reset the adapter.  Resetting seems to correct the problem a little more than 50% of the time.  Sometimes I’ve had to attempt several resets over the course of 30 – 45 minutes before I final establish a connection.  

2 Intern

 • 

12K Posts

August 15th, 2007 15:00

So you have an N series router, a G card, and running Vista.  You like a challenge, don't you?  At least we know that the system is connected and it sounds as though it may be as simple as a firewall blocking you.  Norton or McAfee running.
 
 
Try turning off IPv6 also.  Please post the results of an ipconfig /all and the result of a ping to yahoo.com
 
Thanks

8 Posts

August 17th, 2007 07:00

C:\Users\Don>ping yahoo.com

 

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

 

Reply from 216.109.112.135: bytes=32 time=305ms TTL=44

Reply from 216.109.112.135: bytes=32 time=392ms TTL=46

Reply from 216.109.112.135: bytes=32 time=310ms TTL=44

Reply from 216.109.112.135: bytes=32 time=299ms TTL=44

 

Ping statistics for 216.109.112.135:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 299ms, Maximum = 392ms, Average = 326ms

8 Posts

August 17th, 2007 07:00

 

Jmwills,

 

Turning IPV6 resulted in no improvement.  Here’s the other data you requested.  I also saw a recent post for a driver update:

 Intel(R) PRO/Wireless 3945ABG Network Connection

Will try this too.

 Windows IP Configuration

    Host Name . . . . . . . . . . . . : Don-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection

   Physical Address. . . . . . . . . : 00-19-D2-CA-EB-EE

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::1431:308b:f03c:171b%10(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.20.11(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Friday, August 17, 2007 2:48:54 AM

   Lease Expires . . . . . . . . . . : Saturday, August 18, 2007 2:48:54 AM

   Default Gateway . . . . . . . . . : 192.168.20.1

   DHCP Server . . . . . . . . . . . : 192.168.20.1

   DHCPv6 IAID . . . . . . . . . . . : 167778770

   DNS Servers . . . . . . . . . . . : 192.168.20.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 Ethernet adapter Local Area Connection:

    MediaState . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

   Physical Address. . . . . . . . . : 00-18-8B-C2-41-1D

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 02-00-54-55-4E-01

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38a:30bc:31ab:3f57:ebf4(Preferred)

   Link-local IPv6 Address . . . . . : fe80::30bc:31ab:3f57:ebf4%8(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

 Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.20.11%13(Preferred)

   Default Gateway . . . . . . . . . :

   DNS Servers . . . . . . . . . . . : 192.168.20.1

   NetBIOS over Tcpip. . . . . . . . : Disabled

 Tunnel adapter Local Area Connection* 10:

    MediaState . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : isatap.{59B4F9E9-0CCF-4AF7-A8B2-6C22208BE01A}

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

8 Posts

August 19th, 2007 02:00

After further investigation I believe the issues ties back to Mcafee.  I know my pc was connected to internet but there was a web browser issue that would not display web pages.  I found a notice on Mcafee website that indicates a recent product release caused some problems, specifically web browsing.   I removed Mcafee and reinstalled and for now no problems.  Just turning off Mcafee didn’t resolve the problem, I had to remove it & reinstall.

 

4 Posts

September 27th, 2007 04:00

Hi,
 
Did the relationship of the problem with mcafee get confirmed?
 
My M1210 running Vista has been getting progressively worse and now I have to turn off the wireless adaptor physically each time I start the machine. I've noticed that the first thing that happens after a startup is mcafee downloads updates and installs them. I've also noticed that if I leave the machine for 30 minutes without trying to do anything then access to the Internet is often possible without restarting the adaptor.
 
Regards,
 
A.

8 Posts

September 27th, 2007 12:00

Even though I reinstall McAfee which I thought would solve the problem I still continued to experience problems with the internet connection.  I gave up on McAfee and uninstalled it and bought a copy of norton interent security.  After I did that no problems with my internet connection.  Works great... Hate to say but I think McAfee is junk and a bit surprised that dell continues to install it.
 
good luck.
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