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3 Posts

6543

September 20th, 2004 02:00

WAN Mac address? hmmm..

I recently bought a router and coulld not get it to work, even though I set it up correctly and what not.  So my ISP tech support told me to call the tech support of the brand of router I purchased and find out the WAN Mac Address of the router so they can put it into their system and get it going.  Although I can't seem to be able to get a hold of the tech support for the router...

How would I go about finding out my routers WAN Mac Address? 

3 Posts

September 20th, 2004 03:00

I'm not entirely sure how to clone my MAC address. I am new to wireless web and just know the very basics.

4.4K Posts

September 20th, 2004 03:00

jmehat,

There's no general answer to your question. Who is the manufacturer and what is the model number of the router? Who is your ISP? It's one of those situations where the details make all the difference!

Jim

3 Posts

September 20th, 2004 03:00

My router is a US Robotics router, and the model # is 8054. I have DSL service with Uniserve - who don't seem to be a big help with this sort of stuff.

Thanks -

2 Intern

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2.5K Posts

September 20th, 2004 03:00

Try looking under your router's System Status section (or similar).  You have to be careful which MAC address you give - there is one MAC address for the router section, one for the LAN, and one for your WLAN.

Have you tried the MAC Address Cloning function on your router?  Identify the MAC Address of your network card with which you connect to the DSL modem originally and clone it to the router.

 

2 Intern

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2.5K Posts

September 20th, 2004 04:00

MAC Address cloning is not related to just wireless networks, but networks as a whole.  Each network device has a unique MAC Address.  Some ISPs locks their connection to a single MAC Address (hence a single network card) - my local cable operator does this, but the ISP should have ways to reset/release the "lock".  If I remember correctly, on Windows 9x/ME machines, MAC Address can be read from the program WINIPCFG.  If you are using Windows 2000/XP, here's how.

A) Identify your MAC Address

  1. On the computer you used to connect directly to the modem, Start > All Programs > Accessories > Command Prompt.
  2. At the prompt, type and execute: IPCONFIG /ALL.
  3. Under the section Local Area Connection, locate the entry that says Physical Address - should be directly after your network card description.  This is your network card's MAC Address.

B) Clone MAC Address to router

  1. Enter your router's web setup.  (Please refer to your router's manual).
  2. Locate the section called MAC Address Clone (or Cloning).
  3. Enable the setting and copy the MAC Address you identify in section A.
  4. Save your changes.
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