I’d suggest that you refresh the wireless card driver in the system. Please follow the steps mentioned below to refresh the wireless card driver in the Device manager.
1. Open ‘Device Manager’ by clicking the Start button . In the search box, type ‘Device Manager’, and then, in the list of results, click ‘Device Manager’. 2. When the device manager pops up, in the list please check for ‘Network adapter’. 3. Please click on the arrow mark beside ‘Network adapter’. 4. Check if you are able to see the Wireless card listed. 5. Right click on wireless card, click on ‘uninstall’ and restart the computer and check for issue resolution.
violet33
1 Message
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May 14th, 2015 12:00
It worked thank you very much! :emotion-2:
DELL-Ravi Ch
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7.1K Posts
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December 5th, 2012 23:00
Hi tschoolcraft,
I’d suggest that you refresh the wireless card driver in the system. Please follow the steps mentioned below to refresh the wireless card driver in the Device manager.
1. Open ‘Device Manager’ by clicking the Start button . In the search box, type ‘Device Manager’, and then, in the list of results, click ‘Device Manager’.
2. When the device manager pops up, in the list please check for ‘Network adapter’.
3. Please click on the arrow mark beside ‘Network adapter’.
4. Check if you are able to see the Wireless card listed.
5. Right click on wireless card, click on ‘uninstall’ and restart the computer and check for issue resolution.
Please let me know if this helps.