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26753
September 14th, 2013 21:00
Wifi connection instability
Hey there, I've been having some problems with my dell inspiron 15r SE laptop lately. It runs on windows 8 and I am using a d-link router. Pretty much ever since i bought it I have been experiencing some strange wifi connection problems. Most days my laptop will randomly start dropping connection for a short time, while still saying its connected to my network with full bars. When trying to use the troubleshooter i get various results, such as "windows could not automatically detect this network's proxy settings" or "the default gateway is not available". Some days my connection will be stuck on "identifying" as well, giving me no access to my internet whatsoever. I know it is a problem with my computer as my Ipod can connect to my network just fine. If anyone could help me out that would be awesome. :)
DELL-Ravi Ch
7 Technologist
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7.1K Posts
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September 14th, 2013 23:00
Hi Ben Ruston,
I would suggest you to reinstall the wireless card driver on the system. Please let me know the wireless card on your system so that I could suggest you the correct driver or please enter your service tag # on the link below, select the Operating system and download the Wireless card from Network section.
http://dell.to/18r60nI
Please let me know if this helps.Ben Ruston
3 Posts
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September 15th, 2013 21:00
hey again,
So i guess i have two network cards? these two are "Realtek PCLe GBE family controller" and "Intel(R) Centrino(R)- N 2230. I also have a bluetooth driver. Don't think thats relevante however.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
September 17th, 2013 22:00
Hi Ben Ruston,
‘Realtek PCLe GBE family controller’ card is wired network card on the system and ‘Intel Centrino(R) Advanced-N 2230’ card is the wireless card. Please reinstall the Wireless card on your system using the link below.
http://dell.to/19cJ5vE
Please let me know if this helps.
Ben Ruston
3 Posts
0
November 2nd, 2013 21:00
Hey again, sorry for my absence as of late.
I have re-installed my network driver, now i keep getting the same "error" when trying to connect to my Wifi... It says "identifying; no internet access"