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6862

January 10th, 2012 02:00

Wifi problem

hai,

i having dell inspiron 1564, i can get internet connection in my room, in the utility icon always showing "x' mark (not connected), with another laptop i can get connection from the same space, i format already and updated the drivers and everything also

i tryed with external antina, showing the same problem.......

regards

4 Apprentice

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904 Posts

January 10th, 2012 03:00

Hi,

Could you Try this tool and post back the results ?

What do you mean by external antenna ?

Have you tried turning on your wireless device ? F2 or (Fn+F2)

10 Posts

January 10th, 2012 21:00

1.ok, i will try with that tool,

2.external antena, i mean external wifi adapter (Alfa)

i try with this also, but not showing connection its alwas showing  "x" mark on there

3.yes, wireless device is on mode

10 Posts

January 11th, 2012 08:00

i tryed with that tool

10 Posts

January 11th, 2012 08:00

with black screen showing

access is denied.

access is denied.

access is denied.

the system cannot find the file specified.

could not find c:\ip.txt

could not find c:\systeminfo1.txt

could not find c:\systeminfo2.txt

Microsoft (R) windows script host version 5.8

Copyright (C) microsoft corporation. All rights reserved.

4 Apprentice

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904 Posts

January 11th, 2012 10:00

You need to right click on the executable and select 'Run as Administrator'

10 Posts

January 14th, 2012 02:00

OS Name:                   Microsoft Windows 7 Home Premium

OS Version:                6.1.7600 N/A Build 7600

OS Manufacturer:           Microsoft Corporation

Original Install Date:     1/1/2012, 12:03:56 PM

System Boot Time:          1/14/2012, 1:40:52 PM

System Manufacturer:       Dell Inc.

System Model:              Inspiron 1564

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

BIOS Version:              Dell Inc. A05, 2/9/2010

System Locale:             ar-ae;Arabic (U.A.E.)

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC+04:00) Abu Dhabi, Muscat

Windows IP Configuration

  Host Name . . . . . . . . . . . . : jeevanov-PC

  Primary Dns Suffix  . . . . . . . :

  Node Type . . . . . . . . . . . . : Hybrid

  IP Routing Enabled. . . . . . . . : No

  WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)

  Physical Address. . . . . . . . . : 50-63-13-93-ED-E5

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 4:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

  Physical Address. . . . . . . . . : F0-7B-CB-72-BC-E8

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

///8

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

  Physical Address. . . . . . . . . : B8-AC-6F-5D-BD-A2

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card

  Physical Address. . . . . . . . . : F0-7B-CB-72-BC-E8

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2E4820FC-1986-45AA-9802-EA913FD23896}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

10 Posts

January 14th, 2012 02:00

hi, please see above the configration, which ur suggest for me

system info i run with administration.....

4 Apprentice

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904 Posts

January 14th, 2012 04:00

Jeev,

Your Wireless is disabled. Hit F2 and see, else Fn+F2

11 Legend

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30.3K Posts

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106.6K Points

January 14th, 2012 05:00

jeev,

 

In addition to Telson's advice...

 

start, control panel, device manager, network, Dell Wireless 1397 WLAN Mini-Card, advanced. Look for antenna diversity. Change it from Auto, to Aux, then restart your computer.

 

Places to look to see it your Connection is enabled

 

 

Rick

10 Posts

January 15th, 2012 07:00

hai,

i did the same way, but no improvement................

same as before

4 Apprentice

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904 Posts

January 15th, 2012 09:00

Jeev,

Click on the wireless icon with 'x' ,  select 'Open network and sharing center' on the left select 'Change adapter settings' and then right click on the wireless adapter and select 'Enable'

10 Posts

January 15th, 2012 21:00

its was enable

4 Apprentice

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904 Posts

January 15th, 2012 22:00

Click on start type 'Device Manager' ,  Expand 'Network Adapters', and post a screen shot of the same.

In addition right click on the Dell wireless and click on properties, post a screenshot

10 Posts

January 16th, 2012 08:00

boss, really thanks, now i can get signal, i think the last restart after the changes to "aux" that time it was not working, i open today just before, now can see the signal and getting connecting properly.......

if i am compiring with another lapto signal is little less...but not like befor...now its ok

really thanks...!

your great

if anything i am facing sure i will get suggession from your side

10 Posts

January 16th, 2012 21:00

Boss,

now showing signal, but half an hour after its going same like before, showing "x" mark again on that

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