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dizzyrascal

1 Message

3254

June 14th, 2005 11:00

Win2k driver for modem

Hi,
I installed Win2k in my Dimension 4300 and now it is unable to detect the modem. I think I just need to get a new driver for it, but I have been unable to find out exactly which type of modem I have. My customer number is 5D481 - could u find out for me please?
Thanks
DR

Majestic

2 Intern

 • 

9.4K Posts

June 14th, 2005 13:00

There must be a typo with your Service Tag number.  It comes back to an older Optiplex system.  Otherwise... when you installed Windows 2000 did you also install the chipset driver?  The chipset driver must be one of the first drivers installed in order for the hardware to be detected correctly and for the other drivers to install properly.  You can click here for the chipset driver used on the 4300 with a Windows 2000 operating system.

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