4 Posts

September 15th, 2005 19:00

Hi,

I tried installing high speed internet connection software and when I get to the final step network connection message pops up and say there is minimum or limited connectivity. I tried installing the program several times and still no luck. I hope somebody could pitch in and give some ideas to resolve this issue.

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1.8K Posts

September 15th, 2005 22:00

When you reformat your hard drive using another operating system CD, you delete certain hardware drivers. Go into your " Device Manager " and expand all hardware devices? How many devices have a yellow exclamation(!), or question mark(?) next to them?

2 Intern

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175 Posts

September 15th, 2005 23:00

Same with me and i have wireless it was working before i reformatted and now it says limited or no connectivity and it sends packets but does not recieve.

2 Intern

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1.8K Posts

September 16th, 2005 00:00

WorthaMillion99

Disable the Windows firewall and any other third party firewalls (Norton Internet Security, McAffee, etc.)

If your internet connection is re-established, then you can go back and reconfigure one firewall to function on your network...

2 Intern

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175 Posts

September 16th, 2005 01:00

NOPE. IT DIDNT WORK STILL NO PACKETS AND INTERNET DOESNT WORK. I HAVE A ENCRYPTED CONNECTION THOUGH IF THAT HELPS

2 Intern

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1.8K Posts

September 16th, 2005 02:00

WorthaMillion99

Have you already tried connecting your computer to your router by network cable?(hardwire)

Do you have a connection to the internet, that way?

4 Posts

September 16th, 2005 11:00

In the device manager there is no exclamation mark or question mark. All the firewalls and antiviruses are disabled. I tried connecting with the router cable and no hope. When I use dial up I can get the connetion but when I try to use DSL I could not establish connection. Do I need to
install Win Me back instead of Win Xp to see if the it works? 

Message Edited by rtt78 on 09-16-2005 07:40 AM

2 Intern

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1.8K Posts

September 16th, 2005 12:00

rtt78

Okay, this info helps a little more...cable or DSL connections are established thru a network connection. Dial-up thru your data / fax modem.

Open up an Internet Explorer window, and select Tools from the top tool bar>Internet Options>Connections...in the Dial-up and VPN settings section you need it to say "Never dial a connection". Click "LAN settings" check the box next to "Automatically detect settings". Click the Okay button on all the windows back down to the Internet Explorer window. Restart computer...

Upon return, do you know how to access the CLI "command prompt"?Oops! I guess I should first check to see if you re-established an internet network connection. Did you?

 

4 Posts

September 16th, 2005 13:00

hi,

Whats a CLI command? Give me step by step info on how to do it.

 

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1.8K Posts

September 16th, 2005 23:00

Click " start " button>Run...>type " cmd " in window cursor>Click " OK ".            OR           Click " start " button>Programs>Accessories>Command Prompt.
In Command Prompt window (black window)at the cursor, type " ipconfig/all " hit Enter.
 
If you have a viable network connection, the info you are looking for is as follows:
 
Local Area Connection
   Description (should list your ethernet adapter name)
Physical Address ( should list the MAC address of your ethernet adapter)
Dhcp enabled (should say Yes)
Autoconfig enabled (should say Yes)
IP address.................192.168.XXX.XXX    ( could be anything except 169.XXX.XXX.XXX)
Subnet Mask..............255.255.XXX.XXX    (has to be this)
Default Gateway........192.168.XXX.XXX    ( ? )
DHCP server.............192.XXX.XXX.XXX   (can be identical to Default Gateway address)
DNS servers..............XXX.XXX.XXX.XXX
                                   XXX.XXX.XXX.XXX   (a primary and a secondary)
Lease durations?????
 
Respond with general results, not exact numbers of what your results were? 

2 Intern

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175 Posts

September 17th, 2005 04:00

NO STEP WORKED.... ahhhhhhh. Help me here, no packets are being recieved there are no firewalls up. NEED ANY MORE IFO JUST ASK!!!

2 Intern

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1.8K Posts

September 17th, 2005 12:00

WorthaMillion99

While I can empathize with the frustration your experiencing at not having a fully functional computer system (having been there myself), I'd like to point out that you entered this forum basically saying "same with me" to the entry of rtt78. Therefore, would it be correct for me to assume that you also own a DIM 8100 system recently upgrading the OS from WinME to WinXP? Also, have you too, upgraded the RAM memory as rtt78 has?

Please, understand? these forums are users(like yourself), helping users(like yourself) to try and rectify problems that they're experiencing with their computer systems and peripherals...

While I don't mind providing you with assistance, my guess would be that I'm actually trying to troubleshoot two different computer systems under two different circumstances...

Given the e-mail forum that we're working thru, PATIENCE can be a virtue!

rtt78, WorthaMillion99

Again, I'm going to assume that when you both upgraded your operating systems you did a clean install (formatted the hard drive?), or did you just install XP over ME?

 

Message Edited by MRF4700 on 09-17-2005 08:35 AM

2 Intern

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175 Posts

September 17th, 2005 15:00

sORYY I HAVE A 4700 I MEANT SAME WITH THE INTERNET

2 Intern

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1.8K Posts

September 17th, 2005 18:00

WorthaMillion99

Okay, DIM 4700 is the same system I have...Can you get into your router's web-based utility and see if your DIM 4700's network name and ip address registers on your router? What brand name router do you own?

 

Message Edited by MRF4700 on 09-17-2005 02:59 PM

2 Intern

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175 Posts

September 17th, 2005 19:00

Its SMC and the main is a V2Premier it says the ip
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