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8776
June 8th, 2005 15:00
Winsock or Not?
In one of the listings a problem with connection to the internet is addressed. That problem is that the computer identifies that there is an internet connection (both hard line and wireless), but internet explorer nevertheless says that the "Page can not be displayed" A possible problem is referred to as a winsock problem and there is a link to a program to correct the problem. I downloaded that program, ran it, and the problem persists.
The problems with internet explorer followed some updates that I clicked on from Norton Utilities.
Any ideas???
Thanks!
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PSMINN
2 Intern
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158 Posts
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June 9th, 2005 11:00
After you ran the winsock fix, did you power down your cable modem, router and lappy, then startup again? I helped a family member with the winsock problem, but it wouldn't display the internet until we powered everything down, then up again.
P.
jlh98
5 Posts
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June 9th, 2005 14:00
I did not think of turning off the router. I rebooted the computer a few times. I will try that and get back to you. Thanks for your help.
jlh98
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June 10th, 2005 03:00
PSMINN
2 Intern
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158 Posts
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June 10th, 2005 10:00
Is it possible to uninstall the norton utilities update? Or use system restore to go back to before the updates were applied.
Pam
PSMINN
2 Intern
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158 Posts
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June 13th, 2005 17:00
Hi,
What version of Windows are you running? I'm sure there is a winsock fix for XP and a different one for other than XP. Check to make sure you're using the correct one. Also, try running the winsock fix in safe mode. You can winsock for XP here: http://www.spychecker.com/program/winsockxpfix.html
jlh98
5 Posts
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June 13th, 2005 17:00
jlh98
5 Posts
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June 13th, 2005 18:00