Wireless adaptor not working

Question

Hi. I just got an inspiron 1721. The broadcom 8021.11n adaptor won't install correctly. I've uninstalled it and reinstalled it. When I click on the properties of it in device manager it says this 'This device cannot start. (Code 10)' in the device status. Anyone know of anything that might fix this?

volcano11 · Answer

Why did you need to install drivers in the first place?  Did the computer not come with the drivers already installed?  Exactly which wireless network adapter do you have physically installed?  Which version of Windows are you running?   Steve

louisangelini · Answer

Hi steve. It's vista premium. The adaptor was disabled in the bios. I enabled it and when I checked the device status in device manager it had the error message device failed to start. I tried uninstalling the device and reinstalling it then tried the drivers to see if it would fix it. As far as I could make out it was the broadcom 8021.11n adaptor.

louisangelini · Answer

That should be vista ultimate

volcano11 · Answer

Call technical support.  It sounds like there is a problem with the wireless adapter.   Steve

Networking, Internet, & Bluetooth

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