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5355
February 18th, 2008 03:00
Wireless always connects but only sometimes get internet
I have a Dell Latitude D830 with an Intel ProSet 3945ABG wireless card. I am attempting to use it with my home wireless network. Everytime I turn it on I can successfully "connect" to the wireless network and I also successfully obtain an IP address. However, about 70% of the time I can't actually get to the internet. I cannot ping my wireless router, nor can I ping other internet sites. I have two computers, one TiVo, and one iPod connected to this network with no problems so I know it isn't a problem with the router or anything else upstream.
I can successfully connect occassionally so I know my settings are correct -- I have also double checked them with the other working computers.
I have disabled my wired LAN connection as well as my bluetooth 360 device to no effect.
My wireless network has WEP security and I have encountered a similar problem to this before where I realized I needed to actually type in the security passcode in hex format in order to get it all to work. However, this does not fix my problem.
I have also downloaded and installed the most recent drivers for the Intel ProSet wireless card which didn't solve the problem. I have also checked the system for spyware and viruses, and it seems clean.
Any help would be appreciated.
volcano11
2 Intern
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28K Posts
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February 18th, 2008 03:00
Which wireless router do you have? Have you upgraded the firmware on the router to the latest available? As a troubleshooting step, have you tried tempoarilyt disabling the WEP encryption to see if it retains a connection without WEP enabled?
Steve
AirChief
91 Posts
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February 18th, 2008 10:00
I had the same problem with intermittent Internet. I would connect fine but no Internet. I tried connecting at a different frequency (changed from channel 11 to 1) and it solved the problem. It connects much quicker and always has Internet now. I also got rid of my 2.4 MHz phone as this was a cause of interference.
Hope this helps.
paulniles
2 Posts
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February 19th, 2008 00:00
I have a D-Link 108G wireless router with a Linksys range extender. I'm reluctant to mess around with the security settings because it took me about 5 hours to get them working together with security enabled. So that may not be worth it -- I may just want to wrestle with the internet for 20 minutes each time. The other two computers work fine so I'm hoping I can change something on this computer to make it work. I have not upgraded the firmware on the router recently although I went through it when I set up the network.
Thanks for the suggestions, I'll try them out and report back.