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18080

May 25th, 2007 05:00

Wireless Card Problem

Can you please help?
 
I have a dell inspiron 1560, which Dell recently changed the harddrive for me, and ever since when I put my wireless card into the laptop, it immediately crashes to a blue screen.
 
I have tried reinstaling the operating system (Windows XP Home edition) and reinstaling the drivers.
 
Thanks

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2.4K Posts

May 25th, 2007 08:00

When you did the reinstall you should have reloaded in this order....
 
When you go into device manager do any of your devices have any exclamation marks.
 
 
 
 
Inspiron E1505
Intel Core 2 Duo processor T7200 (4MB/2.00GHz/667MHz)
15.4 Inch UltraSharp TrueLife Wide-screen WSXGA+
1GB, DDR2, 533MHz 2 Dimm
256MB ATI MOBILITY RADEON X1400
120GB 5400RPM SATA Hard Drive
8X DVD+/-RW Philips Drive
Dell Wireless 1500 802.11N Mini Card
Dell Wireless 355 Bluetooth Module (2.0 + EDR)
Windows XP Pro SP2
Bios A08
pur. Sept. 7 2006
WRT54G Linksys router v3.1 (DD-WRT v23 SP2 std)
ZoneAlarm Pro v 7.0.337.000
Kaspersky AntiVirus v 6.0.2.614

1 Rookie

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10 Posts

June 7th, 2007 13:00

Hello
 
I have tried reloading the operatring system using the proper sequense and it still crashes to the blue screen, as soon as i put the wireless card into the slot on the side of the computer.   I have also tried updating windows and drivers.
 
Can anyone help, as Dell keep telling me the same things.

2 Intern

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1.7K Posts

June 11th, 2007 21:00

aLEX867,
 
Can you give us a few more details?
  1. What card are you trying to put in the system?
  2. Is the card in the system when your reloading the OS?
  3. When does the BOSD occur?
  4. What is the BOSD error?

1 Rookie

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10 Posts

June 13th, 2007 09:00

  1. What card are you trying to put in the system?
  2. Is the card in the system when your reloading the OS?
  3. When does the BOSD occur?
  4. What is the BOSD error

1> IEEE 802.11G Wireless PC Card

2> NO

3> As soon as I put the wireless card in the PC Slot

4> BAD-POOL-ERROR

Technical Information: STOP: 0x00000019(0x00000020,0x896cfb40,0x896cfb50,0x1a020001)

I am now getting a message saying I have to enter my windows XP product code or it will not work, when I enter the product code it does not accept it.

These problems have only been occuring since a dell tec. came and replaced my hard drive, before this everything was working ok.

 

Regards

 

Alex

 

 

4 Apprentice

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2.4K Posts

June 13th, 2007 10:00

1. Shes asking the make and model of the pccard. What is it.
2. Did you check device manager to see if there any bangs ie exclamation marks or question marks.
3. Did you format the drive first before you did the reinstall
4. Did you load drivers in order? Including the chipset drivers.
 
If you did all the above then go into device manager and remove the pccard slots and remove the pccard wireles nic. Reboot and let the pccard slots reload themselves. Once rebooted load the pccard driver and then reinsert the card. If this does not work then you will have to probably have to do the reinstall again and this time load the drivers in the correct order. Then once you load the drivers then do the SP update.

2 Intern

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1.7K Posts

June 13th, 2007 12:00

aLEX867,
 
Also, are you running Vista? If so after a HW replacement you have to redo the registration. I'll check with my Vista tech for more details.

1 Rookie

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10 Posts

June 13th, 2007 13:00

Hi Gina,
 
I am still running windows XP home edition.
 
But it will no longer accept my serial number, from the bottom of my laptop.

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10 Posts

June 13th, 2007 14:00

 Mentor  Wireless LAN  

WLG-PCM

 

      



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Dynamic date rate scaling at 11, 5.5, 2 and 1Mbps for 802.11b

Maximum reliability, throughput and connectivity with automatic data rate

switching

Supports wireless data encryption with 64/128/256-bit WEP standard for

security

Integrated microstrip dual diversity antenna for the multi-path environment

One-piece PC Card design to fully support CardBus type II defined mechanical

and environmental stress conditions

Drivers support Windows 98(SE), 2000, ME and XP

Simple user setup & diagnostics utilities

Type approval compliant with FCC Part 15.247 for US, ETS 300 328 for Europe

2 Intern

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1.7K Posts

June 13th, 2007 19:00

aLEX867,
 
What disk are you using? Is it one from Dell?
 
How did you go about the reinstall? Did you boot to the CD or did you put the disk in and just say reinstall?
 
I believe the reason you're having problems with your COA is because of how the OS was reinstalled. If you are using a Dell CD and boot to the disk, you'll have to delete the partitions (remember when you do this you'll loose all your info), then install the OS on a clean partition. If you do it this way you will not need to enter the COA because the Dell disk will recognize the Dell system from the BIOS and the COA is not needed.

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10 Posts

June 20th, 2007 05:00

Hi Gina,    dallascowboys                   
 
Thank you for all your assistance.
 
My laptop is now working ok.
 
Regards
 
Alex

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