Yes, I have one 2.4 Ghz phone in my home. It is located on the same floor as the wireless computer. Is this my problem? Can I do anything to resolve this?
I have lots of these phones in my house, and yes they can cause problems. It depends to some extent on the wireless equipment and the model of the wireless phone. Some combinations are better than others. I use Linksys products and my phones are Panasonic and have very few problems. Suggestions are to set the channel on the router or access point to either 1 or 11 (the default is usually 6, so you often do need to change it), and to move the router or access point as far away as possible from the wireless base station. You can test to see if the phone is the problem, but unplugging the telephone base station long enough to test your wireless network and see if the problems go away when the base station is not present to interfere.
You may also try disabling IEEE 802.1x Authentication. This is XP's built in wireless encryption, and it usually causes the exact problem you're describing.
Scott
Dell Inspiron 5150 Notebook Pentium 4 3.6 GHZ w/HT 512 MB Ram, 60 GB HD @ 7200 RPM 64 MB GeForce FX, UXGA Windows XP Pro (Wireless)
I was wondering about that because im thinking of getting a wireless router myself, do you need to register it with your cable company or is it just free to use? do you need to register both sets of ip adresses , just would like to kow, if anyone could help it would be greatly appreciated, and im wondering if i might have the same problems as avenger1
There's no need to register your wireless router with your cable company. You're still only getting one IP address from them, and that's what you're paying for. The cable modem plugs into your router, and your computers get their Internet access from it. The router will allow you to share that Internet connection with multiple computers by assigning private ip addresses to your computers, which you're allowed to do. The router will also offer greater security. As far as any foreseen problems, you won't know until you hook it up. But whatever problems you may encounter, if any, can usually be resolved through troubleshooting or help from this or other forums.
Scott
Dell Inspiron 5150 Notebook Pentium 4 3.6 GHZ w/HT 512 MB Ram, 60 GB HD @ 7200 RPM 64 MB GeForce FX, UXGA Windows XP Pro (Wireless)
Thanks Memphis but now im wondering if its okay for the computers to be on different floors, and is there a security or firewall that should be used and/or any certain channel that is most likely to work best
Whether your wireless network signal will reach across floors depends on the makeup of the house and the position of your router. Yes it can work and I've seen it several times. Generally, you want to position the router in a central part of your house, or at least somewhere in the middle of your two computers. And typically the higher the position of the router, the better. You'll just have to try it and see. You may even have to move the router once or twice, but I'm confident it'll work. The router itself is basically a firewall. It uses NAT, or Network Address Translation, which basically means that your router takes on the IP address from your cable service and then assigns your computers private IP addresses. You type in www.msn.com on your computer, which will have an IP address such as 192.168.1.1. Your router receives this request, converts it to the main IP address from your router, and then sends out the request. MSN responds to your router with the information, which then converts the info back to your private ip address and gives you the web page. Basically, your router is the only thing visible from the Internet...not your computers, which makes your router a firewall. There's some additional configuring you'll need to do, but it's fairly simple. Additionally, you'll want to use some encryption on your wireless network, which will come with the router. This will be called either WPA or WEP depending on which brand router you get. It's simple to employ and protects your data while its flying around your house to keep your neighbors or passerbys from picking it up. Channels 1, 6, and 11 usually work best, default is usually 6, but that will vary based on what sort of interference you have at home. You'll just have to try this out, but the default is almost always fine.
Scott
PS. I used Linksys for several years with no problems. Using it now with a Win98, Win2000, and XP machine. Dlink is also good. Trumobile appears to have several problems from what I've seen in this forum, but I have no personal experience with it. I've recommended Linksys to several people over the years, and all of us are happy. That's just my two cents.
Message Edited by MemphisTF13 on 01-19-2004 08:44 PM
There could be something we're missing. I don't recall anyone having you try to upgrade the drivers for your wireless card. Go the the manufacturers website and download the update and see if that helps. You may also try to upgrade your router's firmware. Also, have you tried to move the problem computer closer to the router to see if that fixes the problem. It could just be that the wireless signal is not traveling well through the walls/floors, etc. After you try the driver/firmware upgrades, try that and let us know if the problem is still there.
Scott
Message Edited by MemphisTF13 on 01-21-2004 10:36 PM
volcano11
2 Intern
•
28K Posts
0
January 17th, 2004 02:00
Do you have 2.4 Ghz wireless phones in your home or do your neighbors have such phones?
Steve
Avenger1
3 Posts
0
January 17th, 2004 12:00
Hi Steve:
Yes, I have one 2.4 Ghz phone in my home. It is located on the same floor as the wireless computer. Is this my problem? Can I do anything to resolve this?
Thanks,
Kathi
volcano11
2 Intern
•
28K Posts
0
January 17th, 2004 19:00
I have lots of these phones in my house, and yes they can cause problems. It depends to some extent on the wireless equipment and the model of the wireless phone. Some combinations are better than others. I use Linksys products and my phones are Panasonic and have very few problems. Suggestions are to set the channel on the router or access point to either 1 or 11 (the default is usually 6, so you often do need to change it), and to move the router or access point as far away as possible from the wireless base station. You can test to see if the phone is the problem, but unplugging the telephone base station long enough to test your wireless network and see if the problems go away when the base station is not present to interfere.
Steve
MemphisTF13
79 Posts
0
January 18th, 2004 04:00
You may also try disabling IEEE 802.1x Authentication. This is XP's built in wireless encryption, and it usually causes the exact problem you're describing.
Scott
Dell Inspiron 5150 Notebook
Pentium 4 3.6 GHZ w/HT
512 MB Ram, 60 GB HD @ 7200 RPM
64 MB GeForce FX, UXGA
Windows XP Pro (Wireless)
Sebastien2099
3 Posts
0
January 19th, 2004 22:00
MemphisTF13
79 Posts
0
January 19th, 2004 23:00
Sebastien,
There's no need to register your wireless router with your cable company. You're still only getting one IP address from them, and that's what you're paying for. The cable modem plugs into your router, and your computers get their Internet access from it. The router will allow you to share that Internet connection with multiple computers by assigning private ip addresses to your computers, which you're allowed to do. The router will also offer greater security. As far as any foreseen problems, you won't know until you hook it up. But whatever problems you may encounter, if any, can usually be resolved through troubleshooting or help from this or other forums.
Scott
Dell Inspiron 5150 Notebook
Pentium 4 3.6 GHZ w/HT
512 MB Ram, 60 GB HD @ 7200 RPM
64 MB GeForce FX, UXGA
Windows XP Pro (Wireless)
Sebastien2099
3 Posts
0
January 19th, 2004 23:00
Thanks Memphis but now im wondering if its okay for the computers to be on different floors, and is there a security or firewall that should be used and/or any certain channel that is most likely to work best
MemphisTF13
79 Posts
0
January 20th, 2004 00:00
Whether your wireless network signal will reach across floors depends on the makeup of the house and the position of your router. Yes it can work and I've seen it several times. Generally, you want to position the router in a central part of your house, or at least somewhere in the middle of your two computers. And typically the higher the position of the router, the better. You'll just have to try it and see. You may even have to move the router once or twice, but I'm confident it'll work. The router itself is basically a firewall. It uses NAT, or Network Address Translation, which basically means that your router takes on the IP address from your cable service and then assigns your computers private IP addresses. You type in www.msn.com on your computer, which will have an IP address such as 192.168.1.1. Your router receives this request, converts it to the main IP address from your router, and then sends out the request. MSN responds to your router with the information, which then converts the info back to your private ip address and gives you the web page. Basically, your router is the only thing visible from the Internet...not your computers, which makes your router a firewall. There's some additional configuring you'll need to do, but it's fairly simple. Additionally, you'll want to use some encryption on your wireless network, which will come with the router. This will be called either WPA or WEP depending on which brand router you get. It's simple to employ and protects your data while its flying around your house to keep your neighbors or passerbys from picking it up. Channels 1, 6, and 11 usually work best, default is usually 6, but that will vary based on what sort of interference you have at home. You'll just have to try this out, but the default is almost always fine.
Scott
PS. I used Linksys for several years with no problems. Using it now with a Win98, Win2000, and XP machine. Dlink is also good. Trumobile appears to have several problems from what I've seen in this forum, but I have no personal experience with it. I've recommended Linksys to several people over the years, and all of us are happy. That's just my two cents.
Message Edited by MemphisTF13 on 01-19-2004 08:44 PM
Sebastien2099
3 Posts
0
January 20th, 2004 00:00
Avenger1
3 Posts
0
January 21st, 2004 23:00
Thanks for your help,
I've disabled the IEEE 802.1x, and tried channels 1, 6 and 11 again. Disconnected my 2.4ghz phone., but I am still having my problem.
Is there anything else I can try? You have all been so helpful so far, but unfortunately it's not correcting my problem.
Thanks so much,
Kathi
MemphisTF13
79 Posts
0
January 22nd, 2004 02:00
Kathi,
There could be something we're missing. I don't recall anyone having you try to upgrade the drivers for your wireless card. Go the the manufacturers website and download the update and see if that helps. You may also try to upgrade your router's firmware. Also, have you tried to move the problem computer closer to the router to see if that fixes the problem. It could just be that the wireless signal is not traveling well through the walls/floors, etc. After you try the driver/firmware upgrades, try that and let us know if the problem is still there.
Scott
Message Edited by MemphisTF13 on 01-21-2004 10:36 PM