Wireless Connection Fixed (1390 WLAN Mini-Card)

Inspiron E1505
Windows XP Pro (SP2)

After various attempts w/Customer Support to resolve what seems like a common complaint with this particular wireless card (1390), including Dell shipping a replacement card, it seems the fix was a software issue.

Symptoms would be: Sees network(s), but cannot connect. Or, sees network, connects for a few seconds, then loses connection.

We tried some of the suggestions in this forum, i.e., antenna config (Main to Aux, etc.), driver update for the 1390, uninstall-reinstall, and a new card from Dell. When the new card showed the same symptoms, I went into Add/Remove Programs and removed the Dell Wireless utility, and I think that this was the problem. After uninstalling this utility, I went into services, set Windows Zero Wireless Config to Automatic, started the service, and let Windows find the network, set the WEP 128 bit encription, and we're up and running.

I should also note that I removed the software that I wasn't interested in, including WordPerfect, and Corel Paintshop Pro (which didn't work), and the McAfee Suite.

I hope this helps.

Message Edited by TJWalker on 08-31-200606:54 AM