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12357

March 3rd, 2005 21:00

Wireless connection keeps disconnecting!

My wireless network conection for my Inspiron 1000 keeps disconnecting on a regular basis. I cannot be online for more than 5 minutes at a time without the connection terminating. Is this a hardware problem or a software problem? What can I do?
 
Dell Inspiron 1000
Dell TueMobile 1300 WLAN Mini-PCI Card
 

2 Intern

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28K Posts

March 3rd, 2005 23:00

Which version of Windows are you running?  Are you using the Dell Utility to manage the wireless connection or the Windows utility to do so?

Steve

3 Posts

March 4th, 2005 02:00

I'm running Windows XP. I use Windows to configure my wireless network settings. I'm not sure how to check which I'm using to manage network connections.

Message Edited by Rose Hupp on 03-03-2005 10:51 PM

Message Edited by Rose Hupp on 03-03-2005 10:52 PM

3 Posts

March 4th, 2005 03:00

Are you running Windows XP SP2 or SP1?  Are there wireless network icons in your system tray?  If so, right click on the one with the green or blue bars and select "Open Utility".  If you are letting Windows manage your wireless network, there should be check mark in the box next to "Use Windows to configure my wireless network settings".

Steve

I don't think I'm using either SP1 or SP2. My computer doesn't react too well to them, but that's another story. I do not have an icon with blue and green bars, but I do have one with two computers with light blue screens indicating if I'm recieving signal. The box next to "Use Windows to configure my wireless network settings" is checked.

2 Intern

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28K Posts

March 4th, 2005 03:00

Are you running Windows XP SP2 or SP1?  Are there wireless network icons in your system tray?  If so, right click on the one with the green or blue bars and select "Open Utility".  If you are letting Windows manage your wireless network, there should be check mark in the box next to "Use Windows to configure my wireless network settings".

Steve

2 Intern

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28K Posts

March 4th, 2005 14:00

You really should update to SP2 - the Windows wireless configuration manager works much better with SP2 and lots of security holes are plugged with that upgrade.  Future Windows upgrades will require SP2. 

If you don't upgrade to SP2, see if the following helps:

http://www.smallnetbuilder.com/Sections-article75-page6.php

http://arstechnica.com/guides/askars/wifi-drop.ars?28987&7698

Steve

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