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2 Posts

14343

July 3rd, 2007 17:00

Wireless does not stay connected

My Inpiron 8500 will connect to my wireless network just fine, but after two minutes (roughly) will disconnect itself. To make it reconnect I just open up the advanced options and view the properties for the network. Without changing anything I hit okay and it reconnects. Why won't it stay connected? (and, no, the telephone isn't ringing when it happens) I never had problems with this in the past 2 years of using my wireless modem. There is never any connection interruption when the connection is wired.

2 Intern

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28K Posts

July 3rd, 2007 20:00

Something in your envrionment has obviously changed.  Try changing the channel that your router uses to either channel 1 or channel 11.
 
Steve

2 Posts

July 4th, 2007 11:00

Hi,
 
I seem to be experiencing similar problems to lukeburger although I am using a new Inspirion 6400-E1505 (3 days old) with the intergrated 1390 WLAN card.
 
After reading Volcano's reply, I followed the instructions in changing the channels on from the previous channel '6' my Netgear Router to channel 11 .
 
It still has not resolved the problem Volcano?
 
Can anyone help please?

2 Posts

July 4th, 2007 15:00

My channel was already on 11 and I changed it to 1. Problem not resolved. In response to "Something in your environment has changed.": I had to replace my hard drive. Obviously I had to reinstall everything. I also was moving at this same time and reestablished my DSL services (from IN to CA) with ATT. All I have to do to make it work is: - View available wireless networks - Click "change advanced settings" - Click "Wireless Networks" tab - Click "Properties" of my wireless network. - Then without changing anything or doing anything I simply click "OK," and my computer will now connect for a couple of minutes before it magically stops and I have to go through the above process again. Thanks for any help.

2 Intern

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28K Posts

July 4th, 2007 15:00

Is your modem a combination modem and wireless router?  Is it different from the one you used in IN?  Which wireless network adapter do you have on the computer?  If you boot to Safe Mode with Network Support, does the same problem occur?  Do you have any security features enabled on the router?  If so, have you tried temporarily disabling these featuers to see if that improvers things?  These are basic networking troublehsooting steps that can provide information about where the problem is.
 
Steve 

2 Posts

July 4th, 2007 21:00

Hi Volcano,
 
Can you help on my query??
 
Many thanks,
D1975ias

2 Intern

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28K Posts

July 4th, 2007 21:00

D1975ias,
 
I rarely reply to someone who barges into an an existing thread.  It gets too confusing trying to help more than one user in the same thread and it is very inconsiderate of the person who started the thread.  If you want help, you should start a new thread where your problem can be dealt with exclusively.
 
Steve
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