Wireless Drops Then Starts Again

Question

Hello, I have a problem that just started occurring recently. I would be surfing the internet for about 30 minutes, then all of a sudden the wireless connection just stops. The wireless icon says that I'm connected with an 'excellent' connection, but I can't browse any webpages and nothing loads. After about another 30 minutes of no connection, the wireless starts again and everything is fine. I tried updating the driver, but it says that it's already up to date. I also did a diagnostics, and I get this message: 'Dell Wireless 1490 Dual Band WLAN Mini Card (Failed)' Attached is a picture of the entire message. Any suggestions would be greatly appreciated!

speedstep · Answer

WPA and WPA2 encryption with TKIP will do this forever. Try changing to AES from TKIP and or switching channels.

You are buried in routers that are all on the same channel.

Changing the router's security settings to WPA2(AES) has solved this.

Connection "drops" every few minutes

when using WPA - Personal TKIP

Keola55 · Answer

Thank you for the reply!

A couple of things, you said I was buried in routers on the same channel, how do I simplify things?

Also you said to change the router's security settings to WPA2(AES). I can't seem to find that option. Can you give me some guidance?

Thanks so much!

PudgyOne · Answer

Keola55,

Does this system have Dell Control Point installed? If so try uninstalling it and allow Windows you manage your connection.

How can I disable wireless configuration services and enable the Windows XP Wireless Zero Configuration services

How to start Wireless Zero Configuration using Vista/Windows 7

Also go to device manager, network, 1490 adapter, advanced. Look for antenna Diversity. Change it from Auto to Aux, then restart your computer.

Rick

Networking, Internet, & Bluetooth

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