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12 Posts
0
2185
March 24th, 2005 05:00
Wireless error: Unable to renew IP Address
Greetings
I recently removed software no longer used for connecting to the internet via my cell phone (Verizon / Smith Micro Software). Now I can no longer use the wireless connection or a wired lan connection.
The system is an XPS laptop with the 1400 truemobile minicard running XP professional SP2.
The network connection reports that I have a strong signal and connects with the password using WPA and alerts me that I will have limited or no connectivity. When I request it to repair the connection, it reports that it is unable to renew the IP address. The router's DHCP server (Netgear WGU624) is working fine on another laptop and a wireless printer.
If I supply an IP address and specify the DNS servers used by my ISP, I am able to ping the router and also ping the DNS servers, however, I am unable to use Windows Explorer or AOL.
The same symtoms occur with the laptop plugged into a wired network. I am unable to " repair " the connection.
I am stumped and looking forward to learning from the wisdom of this community.
Thank you for your very kind attention.
EggsBenny
Message Edited by EggsBenny on 03-24-2005 01:15 AM
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schmieg
335 Posts
0
March 24th, 2005 05:00
Try downloading this software (free) and running it on the laptop and see if that fixes it.
http://www.spychecker.com/program/winsockxpfix.html
schmieg
335 Posts
0
March 25th, 2005 02:00
EggsBenny
12 Posts
0
March 25th, 2005 02:00
The utility worked fine. The connectivity issue was fixed in about 15 seconds.
Thank you for your assistance.
EggsBenny