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January 9th, 2013 10:00

Wireless Internet Problem

Hi everyone, I've got a Dell N5010 with Windows 7, after dropping my laptop and breaking the hard drive (thankfully just the HDD) I replaced it with one I bought from Amazon, all is well apart from I now have to use an external antenna for WiFi to work. Without it I just get ' No connections are available'. I also can't turn off the touchpad with the button to the right of F12 like I used to. I read somewhere it might be to do with the Dell Drivers CD? Can anyone help me? :( Thanks!

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January 9th, 2013 16:00

ryaneberrt,

 

When you reinstalled the operating system, did you install the Desktop/Notebook system software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Desktop/Notebook system software and the chipset drivers and follow the list.

 

 

Rick

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