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8586

February 21st, 2011 17:00

Wireless internet

My wireless is connected, but I get page cannot be displayed when I go to the internet.  I have all the correct wireless settings, IP address, etc.  I have tried to connect by ethernet and then internet works fine.  I have done a million different troubleshooting steps.  I have other computers using the same router and they all work fine.  The laptop that is not connecting is an Inspiron 1501 and it is windows Vista.  My internet suport it must be in my Laptop. ???:emotion-18: Help

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February 22nd, 2011 03:00

 malele94,

 

Is the wireless router using Mac address filtering?

 

When connected, try running an ipconfig /all log and post the results back here.

 

 

Rick

2 Posts

February 22nd, 2011 06:00

I do not think it is running mac.                i could no copy and past from ipconfig. I wrote most of it down.  And yes Bios wireless is enabled.

what do I need to know from ipconfig     to see if it is ok                          Lora

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February 22nd, 2011 07:00

Lora,

 

To copy and paste here so we can see what the settings are.

 

 

Mine is listed below.


Windows IP Configuration

   Host Name . . . . . . . . . . . . : Rick-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net.

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 58-94-6B-97-73-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 58-94-6B-97-73-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.pa.comcast.net.
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6200 AGN
   Physical Address. . . . . . . . . : 58-94-6B-97-73-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d03f:a807:1086:8f9d%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.7.103(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, February 16, 2011 11:50:38 AM
   Lease Expires . . . . . . . . . . : Thursday, February 17, 2011 11:50:38 AM
   Default Gateway . . . . . . . . . : 192.168.7.1
   DHCP Server . . . . . . . . . . . : 192.168.7.1
   DHCPv6 IAID . . . . . . . . . . . : 223908971
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-DF-48-A2-F0-4D-A2-6B-2E-1D
   DNS Servers . . . . . . . . . . . : 68.87.75.198
                                       68.87.64.150
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 1C-65-9D-AF-92-E2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F0-4D-A2-6B-2E-1D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.pa.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.pa.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:4ea:3228:51c4:9ae3(Preferred)
   Link-local IPv6 Address . . . . . : fe80::4ea:3228:51c4:9ae3%19(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

 

 

Rick

4 Posts

February 24th, 2011 06:00

I have a similar problem with an Inspiron 1700R laptop. The only time I have noticed the "page cannot be displayed" is when I try to sign on to my https://Comcast.com  user accounts (also includes sign in for all https for xfinity and comcast.net). All other websites seem to work. The reason this matters to me is I need to be able to sign in to Comcast's Xfinity to use their On Demand stuff, and I want to be able to vconnect my laptop to my TV to play the shows...

At first I thought the Comcast website was down, but I was able to sign in via my Acer laptop. Both laptops are running Windows 7, and have the exact same Norton security settings. The very strange thing is that I have restarted my Dell wireless card and it will connect briefly (~1min) to https://Comcast.com . I am able to connect fine to other https websites, so this problem is very strange. The next thing I will try is a wired connection to my router... but that does not solve my problem of using Xfinity since the router is upstairs and the TV is not... Luckily I have the Acer laptop, to know that this is a problem with my Dell laptop.

Anyrate, my problem could be closely associated to yours.

 

2 Posts

February 11th, 2012 13:00

my other laptops are connected to internet just fine

2 Posts

February 11th, 2012 13:00

I am having same issue, have spent all day trying to get on. did virus scans, etc. this is whatI have:

when I put this into internet address bar 'hsd1.pa.comcast.net'  it tells me it can't connect to server

this is what it says under ipconfig

wireless LAN adapter wireless network connection:

media state.......:media disconnected

connection-specific DNS suffix: hsd1.pa.comcast.net

tunnel adapter loc area conn* 6;

media state: disconn

conn specific DNS suffix:       

and the same for 5 different tunnel adapter numbers

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February 12th, 2012 12:00

Moon991199,

 

Can you try running the Finding System Information Tool (preferred)Or hit the Windows Key and the R keys at the same time. Type

systeminfo.txt REMOVE THE PRODUCT ID and post the rest of the information back here.

or an ipconfig /all log and maybe it will reveal something.

 

 

Rick

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