There were a lot of updates that came thru last week and one might have involved a Driver update if you have your systems set to take every single update. Check the drivers from the manufacturers site and make sure you have the best fit.
Thank you, jmwills and MRF4700. I belive that I do have the latest drivers provided by Dell installed, but I'll go to the RG-1000 manufacturers site (Orinoco) and double-check on that.
I did suspect that the problem might be related to new neighbors that moved into two different houses down the street. Because of the timing of their move-in and my wireless breakdown, I figured maybe they have wireless networks of their own -- but I wasn't sure that they could actually interfere with mine. If this is actually the problem, it is strange (or is it?) that their signals would be so much stronger than mine, when my Residential Gateway (RG-1000) is sitting literally right next to the wireless card in my desktop (and moving the RG around makes no difference in signal).
I wonder if I'll have to replace my equipment with some other setup that doesn't conflict. (I want to stay on good terms with my neighbors!)
My guess would be that someone has moved into your neighborhood with another wireless network that is interferring or bleeding over into yours. Most retail routers sold in stores today work on the 2.4Ghz frequency range. So do many household appliances, cordless phones and microwave ovens.
I have the same problem. I live in an apartment complex that I once scanned using a network scanning software. It counted no less than 26 networks in the immediate area. I lose my network connection and have to reset my devices once or twice a week.
I hope you can find a resolution to this problem... I haven't yet!
Hi (I'm back -- hard to get internet time with only one of two computers connected!),
No luck with the non-preferred networks setting. I might add that the competing signal isn't always strong, but almost always, and it is always present in the View Available Wireless Networks window, whereas my own network is almost never listed there. Also, I checked my Zone Alarm firewall settings and tried turning the XP firewall on-off, all with no luck getting a wireless signal/connection.
Zone Alarm off makes no difference. I found an update for the RG-1000 Setup Utility here:
http://www.proxim.com/ and attempted to install it, but got these error messages (also received same with the earlier version):
Driver incorrect installed.
Could not get RG Network name from the wireless network adapter.
[OK]
You can find the RG network name on the back of the unit.
[Enter SSID name]
Searching for your RG...
Can not find any RG, Make sure that:
-RG is powered on
-RG is correct connected
-Wireless card settings are correct (Encryption key)
-TCP/IP protocol is installed on your computer
I've checked all of these things numerous times. This is the same routine I followed (without the error messages) when I originally installed the wireless components (and reinstalled a couple of times) and never had a single problem with any of it. Any other clues?
Follow the pre-installation system requirements and installation instructions for both updates. Perform the firmware update first, it is best that this procedure is done with the computer hard-wired, not wireless, to the router/gateway.
These updates may resolve your network issue. Please, post back results?
Thanks for the leads, MRF4700. I did see the firmware download that you directed me to, but I was concerned about the "Note" there that says:
*Note: This is the AP Pro Manager Suite. Also, this documentation does not include the RG-1000/ 1100, so please click on the RG Setup Utility under Related Links for everything regarding the RG-1000/ 1100.
So I didn't go any further with it once I found it. Unless you recommend that I try this approach anyway, I'm going to pass on it. From the Dell troubleshooting link, I'm beginning to think that I might have an IP address error problem, for two reasons:
1. At certain points in my trials and errors, I get a message about an inability to assign an IP address (or some such message).
2. I get the exact error messages presented in the troubleshooting guide.
I will not be able to work on this again until late tomorrow or Saturday, but I will certainly keep you posted, and thanks so much for your input!
It seems the two are in conflict. I just read the release note for the download and checked the EOL product compatibility, both list compatibility for the RG-1000:
Well, I hit the Tab button before I finished by last message and it posted (is there a way to retract a post here?).
Anyway, I entered all of the latter info in case it gives anyone any further clues. I am absolutely baffled by this wireless screwup, especially since all components worked great for several years and then one day just decided to take a hike.
I read through the documentation regarding firmware updates and am no closer to a solution because I simply cannot figure out how to perform this given the information in the instructions. For example, in the AP Manager User's Guide, page 182, under Upload Software, the first instruction says, "Select the target access point from the list (WHAT LIST?) or enter an IP address for a specific access point."
There is not one reference to firmware in the AP-1000 Getting Started Guide.
The On-line Help File (AP1000_Help_file.zip)contains links that do not work. An error message pops up that says, "The topic does not exist. Contact your application vendor for an updated Help file. (129)" This is the (presumably latest) file that I just downloaded from the website!!!!!!
Sorry if I sound cranky. I have spent hours on this to no avail. I dread calling Dell Support because they'll just have me go though all these hoops again, but I guess that's my last resort. My extended warranty is good through next summer.
Meanwhile, I get to the internet through my wired connection, yet, I get all of this when I click on the Local Area Connection icon in the system tray (which shows a yellow triangle with exclamation mark):
Limited or no connectivity
You might not be able to access the Internet or some network resources. This problem occurred because the network did not assign a network address to the computer.
When I click on Details, I get:
Property Value
Physical Address (Value appears)
IP Address (Value Appears)
Subnet Mask 255.255.0.0
Default Gateway (Column is blank)
DNS Server (Column is blank)
WINS Server (Column is blank)
To restart the connection and try to establish full conectivity, click Repair.
When I click Repair, I get:
Windows is taking the following action:
Renewing your IP address
A minute or so later, I get:
Repair Local Area Conection
Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address. For assistance, contact the person who manages your network.
jmwills
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October 26th, 2005 04:00
jmwills
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October 26th, 2005 13:00
shouldbesimple
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October 26th, 2005 13:00
Thank you, jmwills and MRF4700. I belive that I do have the latest drivers provided by Dell installed, but I'll go to the RG-1000 manufacturers site (Orinoco) and double-check on that.
I did suspect that the problem might be related to new neighbors that moved into two different houses down the street. Because of the timing of their move-in and my wireless breakdown, I figured maybe they have wireless networks of their own -- but I wasn't sure that they could actually interfere with mine. If this is actually the problem, it is strange (or is it?) that their signals would be so much stronger than mine, when my Residential Gateway (RG-1000) is sitting literally right next to the wireless card in my desktop (and moving the RG around makes no difference in signal).
MRF4700
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1.8K Posts
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October 26th, 2005 13:00
shouldbesimple
My guess would be that someone has moved into your neighborhood with another wireless network that is interferring or bleeding over into yours. Most retail routers sold in stores today work on the 2.4Ghz frequency range. So do many household appliances, cordless phones and microwave ovens.
I have the same problem. I live in an apartment complex that I once scanned using a network scanning software. It counted no less than 26 networks in the immediate area. I lose my network connection and have to reset my devices once or twice a week.
I hope you can find a resolution to this problem... I haven't yet!
shouldbesimple
42 Posts
0
October 26th, 2005 14:00
change advance settings > wireless networks > automatically connect to non-preferred networks (check box)
shouldbesimple
42 Posts
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October 26th, 2005 14:00
jmwills
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October 26th, 2005 14:00
shouldbesimple
42 Posts
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October 27th, 2005 04:00
jmwills
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12K Posts
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October 27th, 2005 05:00
Turn off Zone Alarm and check you availability. Alos as a primer:
http://www.pcmag.com/article2/0,4149,1277020,00.asp
shouldbesimple
42 Posts
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October 27th, 2005 17:00
MRF4700
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1.8K Posts
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October 28th, 2005 03:00
shouldbesimple
This link may help troubleshoot your problem:
http://support.dell.com/support/edocs/network/tmrg1000/en/trouble.htm
Upon review, it seems that you attempted to install this update:
http://support.proxim.com/cgi-bin/proxim.cfg/php/enduser/std_adp.php?p_faqid=1065
The procedure you should perform is a firmware update. I believe, this is the link:
http://support.proxim.com/cgi-bin/proxim.cfg/php/enduser/std_adp.php?p_faqid=1225&p_created=1075400046&p_sid=lrPjt7Th&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTEmcF9wcm9kcz0wJnBfY2F0cz0xMDYsMTA3JnBfcHY9JnBfY3Y9Mi4xMDcmcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PVJHLTF4MDA*&p_li=&p_topview=1
Follow the pre-installation system requirements and installation instructions for both updates. Perform the firmware update first, it is best that this procedure is done with the computer hard-wired, not wireless, to the router/gateway.
These updates may resolve your network issue. Please, post back results?
shouldbesimple
42 Posts
0
October 28th, 2005 04:00
MRF4700
2 Intern
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1.8K Posts
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October 28th, 2005 12:00
shouldbesimple
It seems the two are in conflict. I just read the release note for the download and checked the EOL product compatibility, both list compatibility for the RG-1000:
http://www.proxim.com/support/software/ORiNOCO/AP/R7.5spring2002/ap_75.txt
Perhaps, a call to Orinoco Tech Support is in order for confirmation?
shouldbesimple
42 Posts
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October 30th, 2005 18:00
shouldbesimple
42 Posts
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October 30th, 2005 18:00
I read through the documentation regarding firmware updates and am no closer to a solution because I simply cannot figure out how to perform this given the information in the instructions. For example, in the AP Manager User's Guide, page 182, under Upload Software, the first instruction says, "Select the target access point from the list (WHAT LIST?) or enter an IP address for a specific access point."
There is not one reference to firmware in the AP-1000 Getting Started Guide.
The On-line Help File (AP1000_Help_file.zip) contains links that do not work. An error message pops up that says, "The topic does not exist. Contact your application vendor for an updated Help file. (129)" This is the (presumably latest) file that I just downloaded from the website!!!!!!
Sorry if I sound cranky. I have spent hours on this to no avail. I dread calling Dell Support because they'll just have me go though all these hoops again, but I guess that's my last resort. My extended warranty is good through next summer.
Meanwhile, I get to the internet through my wired connection, yet, I get all of this when I click on the Local Area Connection icon in the system tray (which shows a yellow triangle with exclamation mark):
Limited or no connectivity
You might not be able to access the Internet or some network resources. This problem occurred because the network did not assign a network address to the computer.
When I click on Details, I get:
Property Value
Physical Address (Value appears)
IP Address (Value Appears)
Subnet Mask 255.255.0.0
Default Gateway (Column is blank)
DNS Server (Column is blank)
WINS Server (Column is blank)
To restart the connection and try to establish full conectivity, click Repair.
When I click Repair, I get:
Windows is taking the following action:
Renewing your IP address
A minute or so later, I get:
Repair Local Area Conection
Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address. For assistance, contact the person who manages your network.