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23962
October 19th, 2010 14:00
Wireless N not connecting more than 54MB
We just received a couple new Dell Precision M6500 notebooks with Intel WiFi Link 5300 AGN cards in them. When I connect to a Cisco Dual-band Wireless-N Gigabit Router, I am not getting more than 54 MB connection speed. i have other laptops with wirelss-n adapters that are connecting to these routers at signifately faster speeds. is there a setting I am missing? i would really like these notebooks to connect at wireless-n speeds. Any thoughts?
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magicshoes
5 Posts
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October 19th, 2010 16:00
Do you use the Intel pro wireless to manage your 5300 AGN card settings or windows wireless zero configuration ? you may need to make an adjustment in the Intel pro wireless setup if that is what you use. Also DSL or cable access ? I run a Dell 1505 mini- wireless n card in my laptop using windows to manage the connection to a Cisco wireless N Router WRT160 NL. Depending on different times I may get 130 mps down to as low as 65 mps
pwb206
3 Posts
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October 21st, 2010 22:00
Check the settings on the router. You need to have the channel set to "N" or "Mixed" to get the benefit of N.
Open IE and type in 192.168.1.1
Enter username and password. (admin default)
Click on the wireless tab.
Make sure Wireless Network Mode is "N" or "NG-Mixed"
magicshoes
5 Posts
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October 22nd, 2010 07:00
Depending on your ISP if it is DSL the 192.168.1.1 may be you dsl modem. as the previous poster described you can access your router by right clicking on he icon on your task bar for your network connection click the support tab and you will see one that says default gateway open IE and type in the 192.168and the next set of numbers that follow for the gateway the default admin and password is set to admin when you open up the wireless tab as previous poster recommended change the setting to mixed or N I find mixed works best for me
magicshoes
5 Posts
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October 22nd, 2010 08:00
Make sure your wireless N router is a bit away from anything that might interfere with the signal also how many devices are accessing your router at one time?
I find if I have my Blue ray player streaming netflix my bps on the notebook will run a bit lower lower. Also check the configuration of the wireless mini card in your dell laptop open the Intel device and click on configure click on the advance tab you should see BSS Mode make sure the setting is set for the adapter to run in 802.11n mode in the value box and save the setting. It could be set to a or g mode now. Good luck
SWITGuy
2 Posts
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October 22nd, 2010 08:00
Thank you to all who replied so far,
Here is what I have tried so far. I tried a different highspeed internet connection, this didn't increase the speed at all. I also checked to make sure the router was set to mixed, it was. I went as far as to force the router to Wireless N to see if it would connect. When I did this, I couldn't get a connection at all, until I switched back to mixed. At this point I was able to connect at 54 MB.
I guess the reason I am somewhat upset about this, is I paid extra to have the Wireless-N functionality and it doesn't work. I have other non Dell laptops that connect to these routers with 802.11 N, so why can't I get my new Dell laptops to do so?
hrova
2 Intern
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2.2K Posts
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October 23rd, 2010 14:00
Hi,
I suspect the problem is with a setting on the 5300 card, not the router, due to what the asker has tried and the fact that other wireless clients are able to achieve N speeds.
I looked up the adapter user manual (linked below) and found this fact...
"NOTE: To achieve transfer rates greater than 54 Mbps on 802.11n connections, WPA2-AES security must
be selected. No security (None) can be selected to enable network setup and troubleshooting."
That may be the issue....
Here is a link to the full user's manual:
http://download.intel.com/network/connectivity/products/wireless/Intel_PROSetWireless_Software_User_Guide.pdf
Hope this helps.
EDIT: Also, note that later in the manual, it shows how to select Wireles G mode only... If the first suggestion I had does not work, you may want to look and see if yours is set to G only... If so, unselect it and check...
Good luck.
magicshoes
5 Posts
1
October 23rd, 2010 15:00
He would also have to set the wireless router security settings to WPA or WPA2 I use WPA and then chose my paraphrase. Then he would be required to set the Intel pro wireless settings to match that of the router and then change all the settings to his other devices in order to connect to the router
hrova
2 Intern
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2.2K Posts
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October 23rd, 2010 15:00
Hi,
I suspect the problem is with a setting on the 5300 card, not the router, due to what the asker has tried and the fact that other wireless clients are able to achieve N speeds.
I looked up the adapter user manual (linked below) and found this fact...
"NOTE: To achieve transfer rates greater than 54 Mbps on 802.11n connections, WPA2-AES security must
be selected. No security (None) can be selected to enable network setup and troubleshooting."
That may be the issue....
Here is a link to the full user's manual:
http://download.intel.com/network/connectivity/products/wireless/Intel_PROSetWireless_Software_User_Guide.pdf
Hope this helps.
EDIT: Also, note that later in the manual, it shows how to select Wireless G mode only... If the first suggestion I had does not work, you may want to look and see if yours is set to G only... If so, un select it and check...
Good luck.
You would have to change your security settings, as the other poster says, but I figured if you already have security set up, you'd have known that...
magicshoes
5 Posts
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October 24th, 2010 10:00
From reading his previous post he didn't mention that he had security settings on the router he may have had WEP and shared or open Hopefully he will run in WPA personal or WPA2 in the TKIS or AES andchoose his paraphrase
hrova
2 Intern
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2.2K Posts
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October 24th, 2010 12:00
Whether he mentioned security or not, the reality is that it could be the issue. If not, I am sure there is other helpful information I was able to direct him towards.
We won't know more until he posts back with what worked or didn't work...
pwb206
3 Posts
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October 24th, 2010 13:00
HROVA, are you and Magicshoes married? You sound like an old couple going back and forth.
pwb206
3 Posts
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October 24th, 2010 13:00
You have way too much time on your hands. Seriously. Are you a 12 year old with nothing better to do?
hrova
2 Intern
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2.2K Posts
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October 26th, 2010 17:00
It is not clear who your comments are directed at, but...
You have made four posts here. Only one attempts to answer the poster's question. Even that post ignores or simply does not comprehend the fact that the poster has his router set correctly for N to work on other clients. Your response to make sure his router was set to N or mixed was just as bad as the other poster who focused on the router. The original poster said and then repeated that he had other clients connected in N mode to the same router....
Reading the problems and working to provide accurate, meaningful, and relevant answers does not mean people have too much time on their hands. It simply means they value and respect the question asker and his time by not wasting it with answers that do not even seem to fully understand the problem.... Better to not answer at all than to provide the answers he received from you two...
Finally, to answer your qustions... No, I am not married to the other poster. No, I am not 12, and No, I do not have too much free time on my hands.... However, I am unsure of the following: A) why any of those is your business and B) why you would even care about who I'm married too and how old I am
hrova
2 Intern
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2.2K Posts
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October 26th, 2010 18:00
message deleted - post I was replying to has been deleted due to TOS violations