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74823
July 12th, 2012 22:00
Wireless Network Adapter
I recently replaced my hard driveon my Dell Studio 1749 and have installed all of the disks that came with my laptop, but for some reason I don't have a wireless network adapter to connect to available wif (I had wireless prior to the hard drive replacement). The only network adapter I have in device manager is Realtek RTL816D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) I'm fairly new to this so not sure if there is an easy fix to this. Any help will be appreciated.
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PudgyOne
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July 13th, 2012 08:00
crosa21,
When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Desktop/Notebook system software and the chipset drivers and follow the list.
Rick
aLLENgT
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February 20th, 2016 15:00
If did install in the incorrect order how would I fix that?
DELL-Todd S
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1.8K Posts
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February 21st, 2016 14:00
Hi,
Usually if you go in and install the chipset driver for your motherboard / processor it will help resolve the driver conflicts. Sometimes you'll need to go into your Device Manager, delete any drivers with "bangs" or notifications on them, and then reinstall them after the chipset driver is installed, but not always.
To better help me troubleshoot this issue please right click on my Dell Todd username and send me a private message with the Dell Service Tag of your system. Please keep all troubleshooting steps here in this public thread so that others can see what is discussed.
Thank you,
Todd