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4 Posts

57788

October 3rd, 2003 20:00

Wireless network card keeps disconnecting

I don't know if any-one can help me here...

I have a wireless broadband router set up, and my laptop accesses the internet via this wirelessly.

When I'm browsing the net, or doing anything on my computer (Dell Inspiron 5150 Win XP), my wireless network keeps randomly disconnecting, then after a few seconds, reconnects again.

It's really starting to annoy me now, and I was just wondering if any-one could help me out???

213 Posts

October 3rd, 2003 22:00

Go to the Control Panel.  Double click Network Connections.  Right click Wireless Network Connection and select properties.  Click Wireless Networks tab.  Under Preferred Networks, click Properties button.  Click Authentication tab.  Make sure "Enable IEEE 802.1x authentication for this network" is not checked.  If it is checked, click on check box to uncheck.

Also double click System in the Control Panel.  Click the Hardware Tab.  Click the Device Manager button.  Under Network adapters, right click on the wireless network adapter and select Properties.  Click on the Power Management tab.  Make sure "Allow the computer to turn off this device to save power" is not checked.  If checked click on check box to uncheck.

Cliff

250 Posts

October 4th, 2003 01:00

Is your wireless setup a 2.4GHZ setup? Are there any 2.4GHZ cordless phones around?

4 Posts

October 4th, 2003 14:00

Thanx for the replies...

I tried disabling the authentication and the power saving option but that didn't seem to help.

I don't have any wireless phones at all in this building so that shouldn't be a problem.

I have tried moving the wireless access point. Before it wasn't very high up in the room, and very close to other devices such as a television, computers and lots of electronic equipment. Now that I've moved it, there's no electrical equipment near it.

The speed of the internet on my laptop is a lot faster, and the internet doesn't freeze. But it still disconnects, then immediately reconnects.

I'll try placing the wireless access point in different spots and see if that stops the disconnecting.

250 Posts

October 4th, 2003 15:00

My netgear wireless router is on a table that has a Belkin 4 port KVM and a a monitor and two computers. I have no problems...

213 Posts

October 4th, 2003 16:00

Also make sure you are using the latest drivers for your wireless router and wireless network card.

Cliff

October 4th, 2003 19:00

Keep an eye on the signal strength of the connection.   Keep that status window open on your desktop that shows the status.  When you lose the connection, look at that to see if the signal strength is still there despite the communication being lost.

Some drivers allow logging.  I think the Centrino has this feature.  Perhaps you can enable the logging for yours as well and then take a look at your log for more insight as to why the comm stopped.

2 Intern

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7.3K Posts

October 4th, 2003 20:00

And try a different channel.

2 Intern

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7.3K Posts

October 4th, 2003 22:00

Your manual covers this.  Change the router (when you are wired to it), then your wireless card.

10 Posts

October 4th, 2003 22:00

how do you change channels?

4 Posts

October 5th, 2003 15:00

I've tried changing channels and reinstalling the drivers for the TrueMobile 1300 but that doesn't seem to help...

When the connection is dropped the signal strength is usually on about 40% - there's no poor connection.

I also have a Belkin wireless USB network adaptor, I've tried using that on my laptop, and the connection doesn't get dropped at all.

Could there be a fault in the TM 1300 card?

2 Intern

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7.3K Posts

October 5th, 2003 20:00

Read on the Inspiron - Network for a long history of driver problems with the 1300.

102 Posts

October 7th, 2003 18:00

John,

I found the info regarding changing the channel on my AP but try as I might I couldn't find how to change the channel on the wireless mini-card 1300.

How do u do that?

213 Posts

October 7th, 2003 19:00

Go to Windows Control Panel/Network Connections.  Right click on Wireless Network Connection and select Properties.  On the General tab click the Configure button.  Click the Advanced tab.  Click on the IBSS Channel Number and change the value.

Strangely when I change the channel on my Microsoft wireless router the channel my TM1300 uses is automatically changed to match.  Note that I do have "Use Windows to configure my wireless network settings" enabled.

Cliff

102 Posts

October 7th, 2003 20:00

Thanks Cliff ,

Heres an odd setting, under IBSS Mode the setting is 802.11b instead of Normal and I'm running a purely 802.11g network (no 802.11b devices at all), do u think I should change that to normal?

What does IBSS mean?

Thanks

102 Posts

October 7th, 2003 20:00

OK, found out that IBSS Mode has to do w/ Ad Hoc and infrastructure connections. If its in 802.11b setting that means that your pc won't connect to Ad Hoc connections unless u specify it specifically which is what you want your pc todo since Ad Hoc connections are pc to pc and ofcourse not encrypted. Plus (and I'm not too sure about this, need to do some more digging ) but it seems that other users in Ad Hoc networks have access to your files  but theres aprobably a way to safe gaurd against that.

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