When you reinstalled the operating system, did you install the Dell System Software (if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Dell System Software and the chipset drivers and follow the list.
I somehow managed to do it. I have installed windows again and even though I've done the same thing and same order with drivers as before, this time it worked. So everything is up and running now. Thanks for the support
PudgyOne
9 Legend
•
30.3K Posts
0
January 25th, 2015 12:00
Acacuci,
What virus program and firewall are you using?
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.
Rick
PudgyOne
9 Legend
•
30.3K Posts
0
January 25th, 2015 12:00
Acacuci,
When you reinstalled the operating system, did you install the Dell System Software (if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Dell System Software and the chipset drivers and follow the list.
Rick
Acacuci
3 Posts
0
January 25th, 2015 12:00
Hi,
I have done it the right order but when I try to install the wireless driver it says "this software package can not be installed on your system"
Acacuci
3 Posts
0
January 25th, 2015 14:00
I somehow managed to do it. I have installed windows again and even though I've done the same thing and same order with drivers as before, this time it worked. So everything is up and running now. Thanks for the support
PudgyOne
9 Legend
•
30.3K Posts
0
January 25th, 2015 15:00
Acacuci,
Glad you got it working! Thanks for posting back.
Take care,
Rick